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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1750 reviews)

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4.82

Based on 1,750 reviews, last reviewed 29th Nov 2024

25% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

In branch service review Polite staff, patient, and everything explained clearly. Reviewed on: 29th November 2024

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1750)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

The Scottish building society is local to me, I can walk into it anytime the staff are always helpful and know the business. Reviewed on: 8th March 2022

In branch service review

Online account not user friendly. Unable to transfer account balance to Royal Bank of Scotland. Reviewed on: 26th September 2024

Accessible, friendly, Scottish

I like the accessibility, branches in Scotland, direct access to the branch via telephone, staff knowing me, friendliness and helpfulness. Could be better higher interest rates. Reviewed on: 26th September 2024

Happy 90 overall

Initial savings rate good. Disappointed rate for new investment has dropped. Reviewed on: 26th September 2024

Very good service

I like my saving on passbook, I do not like online services. Reviewed on: 25th September 2024

Friendly

Nice, welcome and helpful branch staff. Reviewed on: 25th September 2024

Its crap and well below standard

Its crap and well below standard Reviewed on: 25th September 2024

Approachable, dependable, local

Always feel reassured that I can go into the branch, face-to-face, and ask about things. Reviewed on: 24th September 2024

Caring, respectful, friendly

I like the atmosphere and friendliness of the staff. Improvements could be to provide piggy banks to encourage savings. Reviewed on: 24th September 2024

Friendly, helpful, efficient

My experience with SBS has been characterised by first class service and support. I have found the staff in the Aberdeen office friendly, helpful and a great pleasure to do business with. They have all been excellent. Telephone assistance from main offie has also been good. (Possible longer opening hours?). Reviewed on: 23rd September 2024

Fair and reliable

Super friendly and helpful staff. Perhaps product rates could be more competitive?. Reviewed on: 23rd September 2024

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