Smart Money People Logo

Scottish Building Society: Savings reviews

4.82
Based on 1,750 reviews, last reviewed 29th Nov 2024
18% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

In branch service review Polite staff, patient, and everything explained clearly. Reviewed on: 29th November 2024
Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1750)

Review of the Scottish Building Society, Savings:

In branch service review

5
Neha was extremely helpful and very professional. Reviewed on: 22nd October 2024

Personal touch

5
I like the face-to-face experience they provide. Reviewed on: 23rd September 2024

Efficient, welcoming, advice

4
Helpful, friendly staff. Town centre access. Range of options to invest money. Reviewed on: 23rd September 2024

Reliable, approachable, competitive

4
I didn't realise you had other branches. It's confusing when you write to one and part of your request is dealt with elsewhere by a different person who does not have the full story. Reviewed on: 23rd September 2024

Just what's expected

5
All one would expect - a return to my youth for service. Reviewed on: 23rd September 2024

Local, personal, friendly

5
I particularly like 'face-to-face', in-branch transactions. I am 77 years old, and do not like using the internet or phone for financial transactions. My only internet access is at the local library - a public place - therefore high-risk. Your staff are friendly and helpful. Reviewed on: 20th September 2024

Outstanding, helpful, efficient

5
Staff are always so helpful and it's great to talk to someone on the phone - long may that continue. Reviewed on: 20th September 2024

In branch service review

5
Very quick to answer phone queries, no waiting. Reviewed on: 18th September 2024

Friendly, efficient, professional

5
Lovely customer service, fast, efficient and professional from walking though the door to receiving my passbook. Reviewed on: 18th September 2024

In branch service review

5
Local branch - friendly staff with knowledge of products. Reviewed on: 18th September 2024

In branch service review

5
Change of phone number was said quickly and I had to try 4 times before getting full number. Reviewed on: 18th September 2024