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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1936 reviews)

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4.82

Based on 1,936 reviews, last reviewed 12th Mar 2025

10% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Today Natalie Macdonald has been the Face of Scottis... Today Natalie Macdonald has been the Face of Scottish Building Society and as such deserves to be awarded 11 out of 10 by her Line Manager. I have bee... Read more Reviewed on: 12th March 2025

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1936)

Review of the Scottish Building Society, Savings:

Excellent service

You could offer customers a tea/coffee and biscuit. Reviewed on: 29th August 2024

Fantastic, understanding, straightforward

Fantastic all round. Audrey in Galashiels was amazing and so helpful, kind and clear at a difficult time when my mother is dying. SBS have by far been the best bank/building society I have dealt with. Reviewed on: 24th December 2024

Local, friendly, helpful

You can go into branch and have a face-to-face meeting, no appointment required. Staff are helpful and friendly. Reviewed on: 23rd December 2024

Helpful, informative, friendly

Opening my ISA was straightforward and I was given relevant information. Reviewed on: 23rd December 2024

Home from home

From the moment you enter you're made welcome - very helpful staff. Reviewed on: 23rd December 2024

Scottish, friendly, convenient

Staff were friendly and helpful. I dislike the 'open' aspect of the front office. I don't want other customers to be able to hear my personal business. Reviewed on: 20th December 2024

Easy, friendly, Scottish

You're in Scotland. I like feeling my money is in Scotland and you're a mutual (we're a mutual!) and that feels good too. Your online banking system is easy to use, your info is clear, your people very friendly and helpful. All good. Your interest rates good too. You make it all feel easy. Reviewed on: 20th December 2024

Efficient, knowledgeable, local

Knowledgeable, friendly staff in Edinburgh. Reviewed on: 18th December 2024

Excellent customer service

Face-to-face contact is wonderful. Pleasant staff who attend to all, there and then. Very good customer service. Reviewed on: 16th December 2024

Excellent, excellent, excellent

Staff knowledge of products always first class and staff always welcoming and friendly. Reviewed on: 16th December 2024

Caring, helpful, friendly

The person who served me was polite, informative and friendly. Reviewed on: 13th December 2024

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