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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.82
Based on 1,934 reviews, last reviewed 28th Feb 2025
8% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025
Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

First class service

5
Staff always friendly and attentive. Reviewed on: 11th September 2024
Verified Member's avatar
Verified Member

Helpful, informative, friendly

5
Opening my ISA was straightforward and I was given relevant information. Reviewed on: 23rd December 2024

Home from home

5
From the moment you enter you're made welcome - very helpful staff. Reviewed on: 23rd December 2024

Scottish, friendly, convenient

4
Staff were friendly and helpful. I dislike the 'open' aspect of the front office. I don't want other customers to be able to hear my personal business. Reviewed on: 20th December 2024

Easy, friendly, Scottish

5
You're in Scotland. I like feeling my money is in Scotland and you're a mutual (we're a mutual!) and that feels good too. Your online banking system is easy to use, your info is clear, your people very friendly and helpful. All good. Your interest rates good too. You make it all feel easy. Reviewed on: 20th December 2024

Efficient, knowledgeable, local

5
Knowledgeable, friendly staff in Edinburgh. Reviewed on: 18th December 2024

Excellent customer service

5
Face-to-face contact is wonderful. Pleasant staff who attend to all, there and then. Very good customer service. Reviewed on: 16th December 2024

Excellent, excellent, excellent

5
Staff knowledge of products always first class and staff always welcoming and friendly. Reviewed on: 16th December 2024

Caring, helpful, friendly

5
The person who served me was polite, informative and friendly. Reviewed on: 13th December 2024

First class service

5
I like that SBS rewards loyalty to their customers and always have a good range of savings products. Reviewed on: 13th December 2024

In branch service review

5
I like that I get a passbook for my account and that the premises are in the city centre. Reviewed on: 10th December 2024

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