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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1750 reviews)

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4.82

Based on 1,750 reviews, last reviewed 29th Nov 2024

3% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

In branch service review Polite staff, patient, and everything explained clearly. Reviewed on: 29th November 2024

Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1750)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

Disappointed there is no longer a regular savers account. Reviewed on: 22nd February 2022

In branch service review

No need to improve anything - it is fine as it is! Try dealing with the Nationwide, they are awful. Reviewed on: 5th September 2024

Local, reliable, friendly

Have just been with the Society for one year. Have spoken on the phone twice just to get clarification about things. I like the fact this is a proper building society. Very impressed how quickly you get to speak to a member of staff who is friendly, patient and informative.Very pleased with my ISA performance. Reviewed on: 5th September 2024

Service, branches, staff

I like having a local branch, especially as the staff are very helpful. One improvement would be longer opening hours at least one day a week or even opening on a Saturday for an hour. Reviewed on: 4th September 2024

Mutuality, personal service

Remains a building society providing personal (not robotic) service. Reviewed on: 4th September 2024

Friendly, efficient, encouraging

I like that I recognise the helpful member of staff on the desk. I don't like that I had to send away my passbook as it is my proof of having deposited money, and I now have a new ISA but no passbook. I don't like the term 'relationship centre' please go back to referring to them as local branches or offices. Reviewed on: 4th September 2024

Easy to understand

very happy with the service provided. Reviewed on: 4th September 2024

Friendly and efficient

I have never had any type of account with you. I decided to open one as you are situated in the town centre and easy to get to. Shannon was helpful and explained everything to me, it was also lovely to see Natalie again whom I know in another Society. Always polite and helpful. Reviewed on: 4th September 2024

Excellent

Staff are very helpful, polite and friendly. Reviewed on: 4th September 2024

Accessible, approachable, friendly

Very friendly and efficient staff. We were very satisfied with the manner in which our requested accounts were set-up so quickly. Reviewed on: 4th September 2024

Efficient

The details on the website didn't seem to show the maturity date of the bond. Reviewed on: 4th September 2024

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