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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1750 reviews)

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4.82

Based on 1,750 reviews, last reviewed 29th Nov 2024

3% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

In branch service review Polite staff, patient, and everything explained clearly. Reviewed on: 29th November 2024

Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1750)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

Disappointed there is no longer a regular savers account. Reviewed on: 22nd February 2022

Friendly and approachable

The Galashiels branch were very helpful and nothing was too much trouble. Jill, in particular, made the whole experience a pleasure, the only downside is that if more than one customer is in there, there is little confidentiality. The upgraded branch is a great success. I have no issues going into the branch. Reviewed on: 4th September 2024

Professional, helpful, friendly

Everyone I speak to is very helpful - face-to-face or by phone. Reviewed on: 4th September 2024

Responsive, professional, efficient

Professional, no nonsense and efficient. No suggestions for improvement. Reviewed on: 4th September 2024

Simply the best

So easy to dealw ith. Clear in all details and do what they say without any hassle. Just wish there were more branches!!. Reviewed on: 4th September 2024

Efficient, reliable, friendly

It is very helpful to be able to speak to a member of staff for information about your savings accounts by telephone, which is answered promptly and clearly explained in a pleasant manner. Also I prefer your option of opening accounts by post rather than just by internet banking to be available to suit a range of customers' requirements. Reviewed on: 4th September 2024

Friendly, professional, efficient

Friendly staff, always helpful. Perhaps a higher limit for cash withdrawals would help?. Reviewed on: 4th September 2024

Accessible, efficient, friendly

Access to branches and staff is wonderful. Being able to call a branch and get thorugh to that branch is also great. Staff know me and I know them, staff are very helpful and friendly. Reviewed on: 3rd September 2024

Good to work with

Login page only shows 'user ID', doesn't show where answer should be, press return and puts you back to 'user ID', should go straight to password, you have to scroll down, why? Once logged in, it would be good to see my total investment with SBS. Reviewed on: 3rd September 2024

To date, OK

I have visual problems so if you could introduce correspondence in large print that would be beneficial. Reviewed on: 3rd September 2024

Competent, professional, polite

Staff are welcoming, helpful and knowledgeable. Reviewed on: 3rd September 2024

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