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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1679 reviews)

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4.81

Based on 1,679 reviews, last reviewed 6th Nov 2024

23% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1679)

Review of the Scottish Building Society, Savings:

Friendly, helpful, professional

Staff were really friendly and helpful. Very efficient and helpful. Reviewed on: 22nd October 2024

Helpful, efficient, professional

Most helpful and transaction well explained. Reviewed on: 29th October 2024

Very good service

Quick and efficient and friendly service. Clear and concise info. Reviewed on: 29th October 2024

Caring, friendly, warm

SBS is still a Building Society - converys the original values of care and kindness and patience. Every member of the team here is Glasgow communications these values. I notice there is a turnover of staff which is unexpected as may in time corrode your values. Perhaps pressure of work may worsen the situation. They all deserve renumeration for going the extra mile. More staff to aid the time given to your members. Many thanks for everything. Reviewed on: 29th October 2024

Friendly and polite

We have been a member of the Scottish Building Society for many years as we are now well into our eighties, and are not on the internet, we re rely on the post hopefully which comes, which isn't any fault of the Society, otherwise the experience we have had with you has been very efficient. Reviewed on: 29th October 2024

Great building society

Great experience, everything explained clearly and thoroughly. Reviewed on: 28th October 2024

Easy to use

No IT and no AI, all done by written communication. Reviewed on: 28th October 2024

Good, experienced, informative

Good. When maturing letter sent it would be good to know what interest it has accrued. Reviewed on: 28th October 2024

Welcoming, friendly, helpful

The staff in Galashiels are knowledgeable, helpful and friendly. I'm not that keen on the new system (as opposed to a teller system) due to the lack of privacy. Reviewed on: 28th October 2024

Customer contact good

Online staff excellent. Website initial log-in messy as details box is partially hidden. Reviewed on: 28th October 2024

Caring, efficient, safe

I think our experience of dealing with the staff in Edinburgh has always been positive, friendly and welcoming. Reviewed on: 28th October 2024

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