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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1679 reviews)

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4.81

Based on 1,679 reviews, last reviewed 6th Nov 2024

31% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1679)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

Everyone I have spoken to on then phone or in person has been patient, friendly, helpful and efficient. It never takes long to correct to someone by phone. I am impressed and somehow feel secure dealing with SBS. Thank you. Reviewed on: 18th March 2022

Could do better

I like the Scottish Building Society because it is local, but - I don't do electronic banking. Every year I have to phone you to request a statement of interest received and balances which you send out (so I assume a lot of other people do too), why do you not send it out automatically. Reviewed on: 21st October 2024

Friendly, competent, efficient

I enjoy the fact I can use a branch and not be forced to go online if I do not wish to. Reviewed on: 15th October 2024

Friendly and efficient

Good communication throughout my recent transactions with the Society. Reviewed on: 15th October 2024

Professional and reliable

Very quick and very easy to open an account. A pleasure. Reviewed on: 15th October 2024

Courteous, helpful, patient

Friendly smiling staff. Clear explanations. Helpful. No pressure. Reviewed on: 15th October 2024

Friendly, efficient, easy

Friendly service. Products clearly explained. I prefer to deal in person in a branch rather than online so this was ideal. Reviewed on: 15th October 2024

Professional, friendly, supportive

The new branch and central location in Edinburgh is a big plus for me. Reviewed on: 15th October 2024

Fair, dependable, efficient

Friendly and efficient service - as always. Reviewed on: 14th October 2024

Efficient, courteous, friendly

We only have the savings bond, so very little contact or use of the service, but staff are always knowledgeable, efficient and friendly. We like the personal service. Rates are competitive. Requested tax certificate and it arrived in the next day's post. Reviewed on: 14th October 2024

Friendly, enthusiastic, proactive

Helpful, friendly staff who are happy to meet and discuss in full all options and services available, making it all very clear and easy to follow. Reviewed on: 14th October 2024

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