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Scottish Building Society: Savings reviews

4.82
Based on 1,934 reviews, last reviewed 28th Feb 2025
1% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

First class service

5
Staff always friendly and attentive. Reviewed on: 11th September 2024

Excellent

5
Excellent. Can have face-to-face contact in a private setting. Friendly and welcoming staff. Competitor beating interest rates!!. Reviewed on: 24th February 2025

First class service

5
Staff are helpful and offer good advice. Customer service is first class. Reviewed on: 24th February 2025

In branch service review

5
I visit Aberdeen branch regularly and staff are always excellent. Reviewed on: 21st February 2025

Good but dated

4
Staff good, rates good, very old fashioned online system though. Reviewed on: 21st February 2025

Alright

4
I don't like that I am asked for ID after being with the Society for years!. Reviewed on: 21st February 2025

Local, service and service

5
Local office. Helpful and knowledgeable staff. Balance of security, customer service and decent rates. Anything I have asked SBS Troon to do haas been actioned and answered to my satisfaction. Reviewed on: 21st February 2025

Excellent service provided

5
Staff very helpful and kind - good experience. Reviewed on: 21st February 2025

Fast, easy and amazing

5
Lisa and Jake were very helpful and gave us all the info needed. Reviewed on: 21st February 2025

Local, Scottish, reassuring

5
Friendly, professional, helpful service. Great to come into a bank and speak to a person. Reviewed on: 21st February 2025

Second to none

5
We had a second to none experience. Loraine in particular provided an excellent service has very high standards and she was well equipped to help with anything we asked or needed help with. She was the main contact. The other members of staff were very helpful too. Reviewed on: 21st February 2025

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