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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1934 reviews)

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4.82

Based on 1,934 reviews, last reviewed 28th Feb 2025

1% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

First class service

Staff always friendly and attentive. Reviewed on: 11th September 2024

Friendly, efficient, informative

Great experience - Loraine was friendly, informative and very efficient. ISA application was made to feel like a very simple and easy process. Reviewed on: 21st February 2025

Informative, friendly, helpful

I dealt with Sophie to open an account and she was very helpful. I had some questions about ISA as my late husband dealt with our finances and I am not very savvy. Sophie was very patient and made everything very easy. Reviewed on: 21st February 2025

Scottish and proud

Staff always polite and helpful. I feel welcome in branch. Rates could be better. Reviewed on: 21st February 2025

Helpful, efficient, friendly

Opening an account, by myself was a new experience for me, as I'm recently widowed. The young lady was very helpful and understanding. Security at the branch was impressive. Reviewed on: 20th February 2025

Fantastic customer service

Staff are very helpful at all times and the 'walk-in' service is brilliant. Reviewed on: 20th February 2025

Low maintenance ISA savings, bonus rugby tickets,

Low maintenance ISA savings, bonus rugby tickets, Reviewed on: 20th February 2025

Friendly, knowledgeable, smart

Staff very friendly and knowledgeable. Jake explained everything to us and Eva made us very welcome when we entered. Jake opened up our new accounts. Very enjoyable visit. Reviewed on: 19th February 2025

Excellent, friendly, helpful

Both members of your Edinburgh branch were both friendly and helpful. Please thank them personally on my behalf. Reviewed on: 19th February 2025

Human contact!

Local location, pleasant human service. Ideal for a 'grey hair'. Good opening hours. Reviewed on: 19th February 2025

Friendly, professional, local

From opening account to closure, it was a positive experience. The only reason we did not reinvest was due to the interest rate - we could get better elsewhere. One thing I could suggest is sending information on all interest rates and not just fixed rate bonds (or whatever is maturing). Reviewed on: 19th February 2025

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