Write a review

Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1750 reviews)

View other Scottish Building Society products

4.82

Based on 1,750 reviews, last reviewed 29th Nov 2024

27% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

In branch service review Polite staff, patient, and everything explained clearly. Reviewed on: 29th November 2024

Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1750)

Review of the Scottish Building Society, Savings:

Friendly, efficient, straightforward

We received very good service at the branch. We have a branch relatively locally (Glasgow and Troon) - we feel that the SBS caters for all ages and needs. We like the fact you are returning passbooks, both for ease of use and to avoid use of plastics. We are happy to be members of SBS. Reviewed on: 23rd September 2024

Professional, competent, helpful

I am not a Scottish nationalist, however it is good to be a member of a Scottish Building Society which contributes to the Scottish economy. Good rates of interest. Local branches. Pleasant staff. Reviewed on: 4th November 2024

Efficient, courteous, obliging

My experience is only ever via telephone as I live in Surrey! However, my calls are always dealt with in a courteous, efficient manner which I much appreciate. I've saved with SBS for many years now and will hope to continue to do so. It's wonderful to be able to speak with a human being and not a robot. Reviewed on: 4th November 2024

Professional, welcoming, patience

Able to discuss my problems with empathy and understanding from the staff. Very friendly and helpful in sorting best mean of dealing with the issue in a non-judgemental way. Reviewed on: 4th November 2024

DATED AND OUT OF TOUCH

It's nearly 2025 and no app for saving accounts. Dated. Way behind other savings accounts in similar companies. Reviewed on: 3rd November 2024

Awesome!

Great staff, great service, good products, fantastic to speak to someone face-to-face who are not trying to push you online. Keep the human touch!. Reviewed on: 1st November 2024

Very customer focused

Scottish, friendly, very good correspondence, and good rates of interest. Reviewed on: 1st November 2024

Efficient, courteous, helpful

When I have spoken to SBS representatives they have always been courteous, efficient and knowledgeable about your products. Reviewed on: 1st November 2024

There to help

Very good customer service in Galashiels. My questions answered in an easy to understand manner. Reviewed on: 1st November 2024

Outstanding local service

Always very helpful and I have complete trust in the service. Reviewed on: 1st November 2024

Professional, efficient and clear

Very efficient staff and decent rates of interest. Reviewed on: 1st November 2024

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Scottish Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub