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Scottish Building Society: Savings reviews

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4.81
Based on 1,679 reviews, last reviewed 6th Nov 2024
24% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
Mark J's avatar
Mark J
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1679)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

5
The 1-1 contact with helpful and friendly staff at all times. Reviewed on: 7th March 2022
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Verified Member

Just opened up a Cash ISA.

2
Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening the account to receiving my login information so that I can move funds in. You only have 14 days in which to do so and I've already wasted a week. The service desk promised to email me the account details and never did. To transfer an existing ISA into this account you need to manually download and complete a Transfer Form and post it to them - others do this online and all completed within 24 hours! No confirmation that they received the form so I don't know if it will move across - time will tell! Another call tomorrow I think. When it did finally arrive, their account information letter is not very clear. To transfer funds in from your bank they detail 2 account numbers are required, one for the company and a unique one for your actual account. They don't make it clear which the second account number is for as it just says "Your account number". Obvious when you know the answer, but the letter could simply say "Your unique SBS account number found at the top of page 1". So their business practices seem to be as they were in the 1980s! Not impressed and wont be using them again. One positive, their interest rate is competitive. Reviewed on: 6th November 2024
Mark J's avatar
Mark J

DATED AND OUT OF TOUCH

1
It's nearly 2025 and no app for saving accounts. Dated. Way behind other savings accounts in similar companies. Reviewed on: 3rd November 2024
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Le Dona

Brilliant Scottish asset

5
I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on offer with good interest rates for savers. Reviewed on: 29th October 2024
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Verified Member

Great, friendly, efficient

5
Efficient phonecall by Peter, followed up with face-to-face service at the office in Glasgow with Lorraine. Easy and efficient, pleasant and friendly. Reviewed on: 29th October 2024
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Verified Member

Very fair

5
I found Lorraine very helpful and knowledgeable of products available to me. Very professional. Reviewed on: 29th October 2024
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Verified Member

Safety of funds and explanations excellent

5
Account explained and questions answered clearly. Polite staff. Reviewed on: 29th October 2024
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Verified Member

Helpful, good service

5
It was very easy to open an account. Staff were very helpful in Glasgow and explained everything. Reviewed on: 29th October 2024
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Verified Member

In branch service review

5
Easy and fast service. Very friendly. Reviewed on: 29th October 2024
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Verified Member

Friendly and business-like

5
Pleasant and personable staff made the interaction easy. Reviewed on: 29th October 2024
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Verified Member

In branch service review

5
Great service and Scottish. Quick and easy to open account. Reviewed on: 29th October 2024
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Verified Member

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