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Shawbrook Bank: Savings reviews

4.86
Based on 1,775 reviews, last reviewed 28th Apr 2025
80% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

So easy to deal with For an online bank, they're so easy to deal with Reviewed on: 28th April 2025
Michael B's avatar
Michael B

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025
elisa 's avatar
elisa

About this product

Shawbrook Bank Savings reviews (1775)

Review of the Shawbrook Bank, Savings:

Satisfaction with the ease I can control my account

5
Satisfaction with the ease I can control my account Reviewed on: 21st March 2025

Timely and efficient service.

5
Timely and efficient service. Reasonable rates of interest. Reviewed on: 25th March 2025

Excellent, easy to use, good rates of savings

5
Excellent, easy to use, good rates of savings Reviewed on: 25th March 2025

Shawbrook savings rates are consistently competitive.

5
Shawbrook savings rates are consistently competitive. The website is really easy to use. Transferring money in/out and changing accounts is straightforward. Reviewed on: 25th March 2025

website good

5
Always easy to use excellent website Reviewed on: 25th March 2025

effective customer care

5
My account has been managed efficiently with all necessary information provided and questions answered promptly Reviewed on: 25th March 2025

Simple and efficient.

5
Easy, comprehensive website . Competitive savings rates . Fast and helpful communications if you need a call . Reviewed on: 25th March 2025

good service

4
good service - good interest rate Reviewed on: 25th March 2025

Good rates and customer service!

5
Good rates and customer service! Reviewed on: 25th March 2025

They did every thing I asked and

4
They did every thing I asked and were very helpful. Reviewed on: 24th March 2025

Ticks all the boxes

5
Customer service is never rushed and they take time to enable my understanding so I can make informed choices. Easy to get hold of and transactions simple and straightforward. Not to too many products but enough to be competitive Reviewed on: 24th March 2025

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