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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Great Bank with a savings account to suit all

I have been with Shawbrook for years and they always have the perfect account for me. I have never had any problems. Reviewed on: 20th April 2025

Easy to use, good interest rates, efficient

Easy to use, good interest rates, efficient Reviewed on: 19th April 2025

Transferring to a Cash ISA Account

I recently moved my savings from a Shawbrook Savings account to a Cash ISA with Shawbrook - I have been very happy with the savings account for several years, the interest rate was good, but I wanted to take out a cash ISA for tax efficiency as I am due to take my pension this year. The process of setting up the new account and transferring money to it and closing the old account was very easy and efficient. Shawbrook have also made the interface with their system very easy to use and clear so I know exactly what it happeneing and when. Reviewed on: 18th April 2025

Knowledgeable people!

They answer the phone very quickly, staff are very knowledgeable and helpful. Haven't had any problems with their carrying out my instructions. Reviewed on: 18th April 2025

Best provider for savings and invetments

Website and information easy to use and process. Very Good rates and products. Reviewed on: 18th April 2025

Shawbrook Bank very easy to work with

I am a very busy person and find Shawbrook Bank very easy to work with. Reviewed on: 18th April 2025

Queries are responded to quickly

Queries are responded to quickly and has given me back my confidence in banking. Clear communications are sent out in plenty of time for fixed rate savings ending Reviewed on: 17th April 2025

Easy of use and competitive rate.

Easy to operate online and competitive rate. Reviewed on: 17th April 2025

Recent dealings with Shawbrook Bank.

I have invested with Shawbrook Bank twice in recent years. Their interest rates are very competitive and customer service is very efficient when opening or closing an account. Reviewed on: 17th April 2025

Hassle-free saving, efficient, good rates.

Hassle-free saving, efficient, good rates. Reviewed on: 17th April 2025

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