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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

When I was looking to open an ISA I was recommended...

When I was looking to open an ISA I was recommended to Shawbrook Bank and I have been delighted with their service. Reviewed on: 16th April 2025

Easy to understand web site for investing and saving...

Easy to understand web site for investing and saving, English speaking agents when asking for advice,coupled with good interest rates,,,,, Reviewed on: 16th April 2025

Easy and straight forward to open account

Easy and straight forward to open account Reviewed on: 16th April 2025

Shawbrook Bank provide excellent fixed term ISA rate...

Shawbrook Bank provide excellent fixed term ISA rates, which I have used for a couple of years. Reviewed on: 16th April 2025

nice and polite, no waffle.

nice and polite, no waffle. answered the question when i had to phone them. online simple to use. Reviewed on: 16th April 2025

Competitive rate with good customer service.

Competitive rate with good customer service. Reviewed on: 16th April 2025

Very good and responsive website application process.

Very good and responsive website application process. Reviewed on: 16th April 2025

Good for lazy isa users

Reason I prefer shawbrook is they don't penalise you for being loyal, you can still get decent interest rates without having to transfer your isa Reviewed on: 16th April 2025

Online account is easy to use and the customer servi...

Online account is easy to use and the customer service is second to none Reviewed on: 16th April 2025

Generally one of the top rates available for savings.

Generally one of the top rates available for savings. Very secure app. Reviewed on: 16th April 2025

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