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Shawbrook Bank: Savings reviews

4.85
Based on 1,777 reviews, last reviewed 26th Aug 2025
98% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

I would like to transfer an existing isa into the sh... I would like to transfer an existing isa into the shawbrook 1 year fixed rate account, you would think it was straight forward? , not with shawbrook,... Read more Reviewed on: 26th August 2025
Glen Eden's avatar
Glen Eden

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1777)

Whether using the online service or the telephone se...

5
Whether using the online service or the telephone service this bank is excellent. Very good customer interaction and their rates are also very good. My experience with Shawbrook to date has been excellent. Reviewed on: 17th April 2025

GOOD ACCESS EASY TO MANAGE WEB ACCOUNT

4
GOOD ACCESS EASY TO MANAGE WEB ACCOUNT Reviewed on: 17th April 2025

Shawbrook always have good interest rates & reply to...

5
Shawbrook always have good interest rates & reply to messages quickly Reviewed on: 17th April 2025

Very competitive savings interest rates

5
Shawbrook provide great interest rates on their savings products, have a good online platform and excellent customer service using online messaging. Reviewed on: 17th April 2025

A great online savings bank.

5
A great online savings bank. Very easy to set up and good rates of return. Reviewed on: 17th April 2025

Very easy to set up an account

5
Very easy to set up an account and access information. Good rates of interest. Reviewed on: 17th April 2025

As a customer of Shawbrook Bank, I have been delighted

5
As a customer of Shawbrook Bank, I have been delighted with the competitive rates on savings accounts. Wherever possible Shawbrook is my 'go to' to ensure good rates on return for both Fixed Rate Bonds and Cash ISAs. As someone who regularly carries out banking online, Shawbrook Bank's website is incredibly quick and easy to use and navigate. I also particularly like the reminders I receive via email, which is great to ensure I know when savings accounts are coming up for maturity and to advise on progress following my requests - I know I'm not going to miss any important deadlines! I certainly can't see any reason at this moment in time at least, why I would want to move away from Shawbrook Bank - well done and thank you! Reviewed on: 17th April 2025

Clear advice

4
Always quick response from pleasant staff Reviewed on: 17th April 2025

I have always found the app and website very easy to...

5
I have always found the app and website very easy to use. Easy to find information and whenever I have been unsure about something their customer service has been excellent. Reviewed on: 17th April 2025

Happy to Save

5
Great savings interest rates customer services friendly and efficient a better savings experience compared with high street banks. Reviewed on: 16th April 2025

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