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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2754 reviews)

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4.87

Based on 2,754 reviews, last reviewed 17th Apr 2026

77% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Shawbrook are wonderful I’ve used Shawbrook several times, they are wonderful but sometimes their savings rates are not the best. The service is great and the staff are lovel... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2754)

First Isa experience.

I took out my first Isa last year with Shawbrook and as it was only to be done online I was extremely unsure of how to proceed but it was so simple. I have had cause to ring them since and have found them willing and helpful. As the Isa reached maturity they emailed me explaining my options and when I rang, once more, they talked me through the process. Thanks Shawbrook of a stress free experience. Reviewed on: 24th March 2026

Professional and helpful.

Professional and helpful. The customer service is discreet and helpful. Expert at pointing you in the right direction. Reviewed on: 21st March 2026

Online account is easy to use and information clearl...

Online account is easy to use and information clearly displayed. Feel much happier using them than other online providers, as they don't make it unnecessarily difficult. Savings rates are competitive. Reviewed on: 19th March 2026

My own experience has been without problems.

My own experience has been without problems. I do not make financial recommendations to others. Reviewed on: 15th March 2026

No problems contacting you.

No problems contacting you. Competitive rates Reviewed on: 13th March 2026

.Great Service

.I wanted to transfer and convert a Stocks and Shares ISA to a Cash ISA' Very helpful on phone, taking me through the process. Excellent rates of interest. They keep you informed regularly about what is going on. Reviewed on: 11th March 2026

Smooth experience and good performance.

Smooth experience and good performance. Reviewed on: 11th March 2026

Good bank, I find the password and log in situation...

Good bank, I find the password and log in situation a bit frustrating. Reviewed on: 11th March 2026

Very Good Cash ISAs

Been investing in cash ISAs with Shambrook for a number of years and rate them highly Reviewed on: 11th March 2026

Very easy to use website.

Very easy to use website. Telephone contact was very helpful when I was a bit confused. Email communication to advise ISA is maturing was helpful & directed me to what to do. Reviewed on: 11th March 2026

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