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Shawbrook Bank: Savings reviews

4.82
Based on 1,128 reviews, last reviewed 11th Mar 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

I FELT VALUED... Fantastic telephone help and support when reviewing and completing my maturity options. Listened, were patient and very professional which made me fe... Read more Reviewed on: 11th March 2025
Bruce R's avatar
Bruce R

Latest lowest rating:

1

Denied my money on maturity service disgraceful! Previously able to login online but suddenly stopped. After repeated requests for information and help I was totally ignored. Mat... Read more Reviewed on: 17th January 2025
Del T's avatar
Del T

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1128)

Review of the Shawbrook Bank, Savings:

I FELT VALUED...

5
Fantastic telephone help and support when reviewing and completing my maturity options. Listened, were patient and very professional which made me feel valued which I appreciated! Reviewed on: 11th March 2025

Shawbrook Bank. Opened 4 ISA's recently.

5
Opened 2 ISA's for myself and 2 ISA's for my wife. The staff over the phone were exceedingly helpful and very friendly. The 4 ISA's features where far better then any others we had considered. Very happy to be their customer. Well done Shawbrook. Reviewed on: 12th March 2024

Very Pleased.

5
So far I am pleased with the product that I have invested in, the returns are much greater than my previous provider. Reviewed on: 10th March 2024

Shawbrook offer excellent customer service

5
Very happy with the excellent customer service. All my fears allayed about going digital. You can actually speak to a real person should you need to. Shawbrook offer competitive saving rates and stay in regular touch regarding changes to terms and conditions. Reviewed on: 10th March 2024

A easy experience all round with no problems

5
A easy experience all round with no problems Reviewed on: 10th March 2024

Very easy to manage online and good interest rates

5
Very easy to access & manage online, and consistently provide amongst the best interest rates across a range of products. Reviewed on: 8th March 2024

THANKS FOR YOUR HELP

4
I have found the customer service at Shawbrook to be very helpful. They give their time very patiently and take their time to give clear explanations. Reviewed on: 8th March 2024

Excellent services

5
No problem setting up the account Reviewed on: 8th March 2024

Very helpful, a positive experience when I rang.

5
Very helpful, a positive experience when I rang. All hassle free and very helpful and efficient. They do what they say they are going to do. Reviewed on: 7th March 2024

Very profesional service

5
Very easy to contact Shawbrook when I had a query no queuing for ages on the phone, very helpful and concern answered quickly, the interest is better than most and easy to set up a monthly interest payment Reviewed on: 7th March 2024

top rate isa thank you.

5
top rate isa thank you. no trouble Reviewed on: 5th March 2024

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