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Review of the Shawbrook Bank, Savings:

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Denied my money on maturity

service disgraceful! Previously able to login online but suddenly stopped. After repeated requests for information and help I was totally ignored. Maturity on the savings account arrived and I was not able to get my money out of them. Scandalous treatment. They kept fudging the issue, avoiding any assistance to me and making a mountain out of a molehill. they just wanted me to phone them which I am unable to do, on which is after all an online account that should be operated solely online. Today no progress has been made I still do not have my money! To repeat, unbelievably arrogant bad service Reviewed on: 17th January 2025

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