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Sheilas Wheels: Car Insurance reviews

Name: Car Insurance
Rating: 2.73 (182 reviews)

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2.25

Based on 182 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

31%

13%

49%

Latest highest rating:

5

Straightforward and easy to deal with. Just really straight forward and easy to deal with. The online portal is very easy to navigate but if you ever need to pick up the phone and speak to ... Read more Reviewed on: 4th September 2024

Latest lowest rating:

1

I lost my partner of 20 years in January Tried to sp... I lost my partner of 20 years in January Tried to speak to someone 2 Hours later finally got a human in a foreign land broken English first one put me... Read more Reviewed on: 10th February 2025

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About this product

Sheilas’ Wheels is part of the Esure brand, founded in 2005 to provide car insurance policies suited to women's needs, although the brand now provides insurance for both men and women. Find out what genuine customers have to say about the company by reading the Sheilas’ Wheels car insurance reviews on Smart Money People.

Alongside the usual benefits you’d expect from a car insurance policy, Sheilas’ Wheels offers handbag cover up to £200 within its comprehensive cover policy. Check out our Sheilas’ Wheels car insurance reviews to see if any existing customers have made a claim on this cover and how satisfied they were with the outcome. Perhaps you need an insurance policy that covers you to drive another vehicle? Or maybe your top priority is legal protection? Whatever your needs, see how genuine customers rate Sheilas’ Wheels.

Have you ever taken out a policy with Sheilas’ Wheels? We want to hear all of the pros and cons you may have experienced throughout your policy. Did you find the sign-up process simple, or perhaps, more complicated than you’d anticipated? Have you had to make a claim, and if so, were you satisfied with how this was handled? Did you make use Sheilas’ Wheels’ counselling service after an accident? Leave an honest Sheilas’ Wheels car insurance review on Smart Money People today. Together, we can increase trust and transparency in financial services.

Sheilas Wheels Car Insurance reviews (182)

Review of the Sheilas Wheels, Car Insurance:

Avoid sheils wheels - had to organise my own repair

Having spent over 2 hours on hold i finally made a claim. They emailed me the details of the garage they they had 'arranged'. I rang the garage 2 days later as we hadnt heard from them and they informed me that they were not an approved repairer for the car so couldn’t take the job. The insurance policy clearly states the make of the car, so why would they try and send the car to a garage that cant repair it? Unfortunately this got worse. I immediately rang Sheilas Wheels and the staff member wasn’t even aware that the garage wasn’t going to take the car! What a waste of 2 days. They then said they would ask a different garage. I rang that garage the following day and they informed me that they wouldn’t take a car as far out of their area. This happened for another 2 garages, all with the same issue – they wouldn’t repair a car unless it was in their area. So not only was the mistake made in the first place, but it was repeated 3 times! And each time, I have to ring the garage to find out and then tell sheilas wheels as they clearly have no system for checking or follow up. This went on for a week before they said i should arrange my own garage!!! Awful lack of follow up, and stupid waste of time. Reviewed on: 25th February 2024

Total Scammers !!!

I wanted to cancel my insurance (4 mths left ) as I have stopped driving . After 2hrs waiting on the phone I finally got through and was told that the cancellation was , suprise , suprise equal to the price of insurance left on my policy !!! I neednt have bothered !!! NB anyone reading this ,go to a reputable company ! Reviewed on: 9th November 2022

Had a no fault accident. This company recommended going with their Mister Law to claim for injuries received

After 5 months from Mister Law taking on my case I am still waiting for an outcome. The doctor they sent me to had a lack of understanding of English and repeated back to me a totally different account of the incident and how I received my injuries! I contacted Mister Law on 10th October was informed "oh it has been a long while" and they would pass on my details so it could be chased up. I requested a complaints form as I was unhappy with the delay. Never had any form or update. 8 days later still heard nothing so contacted Shelia's Wheels, who recommended Mister Law on their site and again to me when the accident occurred. Their response "we can't do anything", though they have received back their expenses back and the case is closed from their side! They did contact Mister Law when I pushed that I had taken the company they had recommended. Mister Law responded that I can email my complaint to them and they should hopefully get back to me within a week! I would not recommend either of these companies and disappointed that as a customer of Shelia's Wheels they have left me to sort this out myself. Not good customer service Reviewed on: 17th October 2022

Best money can get

Use them many times, they handle insurance claims effectively Reviewed on: 27th September 2022

Simple renewals and competitive price

We have used Sheilas Wheels for car insurance for a few years. They are always competitively priced and are happy to match cheaper quotes elsewhere. Reviewed on: 21st August 2022

Terrible service

Worst insurance company I have ever dealt with. Reviewed on: 19th August 2022

Helpful

I was dealt with quickly and resolved issues effectively Reviewed on: 18th August 2022

Wheels to work

Great service and reasonable prices. Reviewed on: 12th August 2022

Excellent claim process, well supported

I had to claim on my car insurance within a week of taking out a new policy; the process was easy throughout and I was supported every step of the way. Would highly recommend! Reviewed on: 12th August 2022

Happy customer!

Simple, straightforward, easy to set up, user friendly online portal, and a fair quote. I'm happy. Oh - and I love the pink! Reviewed on: 12th August 2022

sheilazz..

its always best to speak to a person not just type and trawl.. Reviewed on: 10th August 2022

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