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Sheilas Wheels: Car insurance reviews

Name: Car insurance
Rating: 2.73 (182 reviews)

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2.31

Based on 182 reviews, last reviewed 10th Feb 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

31%

13%

49%

Latest highest rating:

5

Straightforward and easy to deal with. Just really straight forward and easy to deal with. The online portal is very easy to navigate but if you ever need to pick up the phone and speak to ... Read more Reviewed on: 4th September 2024

Latest lowest rating:

1

I lost my partner of 20 years in January Tried to sp... I lost my partner of 20 years in January Tried to speak to someone 2 Hours later finally got a human in a foreign land broken English first one put me... Read more Reviewed on: 10th February 2025

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About this product

Sheilas’ Wheels car insurance is award-winning cover for UK customers.

With Sheilas’ Wheels car insurance, you get 24/7 accident helpline, a courtesy car and windscreen cover with the comprehensive cover. There’s also a range of optional extras including legal protection, breakdown cover and key cover.

Sheilas’ Wheels car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sheilas’ Wheels before, you can also leave a review and share your experience.

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Sheilas Wheels Car insurance reviews (24)

A bit expensive compared to other insurance companies.

A bit expensive compared to other insurance companies. Their renewal price was considerably expensive compared to just getting a new insurance which also had better benefits. They charge a lot for admin changes as well. Reviewed on: 21st May 2024

Really easy to deal with

Chose this insurer as it was the cheapest, but they were really easy to work with and almost everything could be done online. Reviewed on: 18th January 2023

sheilazz..

its always best to speak to a person not just type and trawl.. Reviewed on: 10th August 2022

Easy company to do business with

Easy company to reach on the phone (& to get to speak to someone), competitively priced services Reviewed on: 23rd July 2022

12 Consecutive Years with them, Two Claims - Overall a little more expensive but seemingly worth it

I am not one for loyalty but year in year out Sheilas Wheels have been comparable to other companies in like-for-like prices. However, this year there was a considerable jump in premium. Other "known" name companies were quoting £100 cheaper and with cashback it could be £135 ish saved. However, having looked at reviews for these cheaper companies it seems that they are terrible when it comes to making a claim. In my 12 years with them I have had two claims. One was clear cut no-fault as I was rear side swiped by a lady who admitted 100% fault and one was not my fault but got ruled as a 50/50. In both cases Seilas Wheels were relatively easy to deal with - they organised a courtesy car quickly, arranged to collect my damaged car and take it to their repairer (then delivered it back) and gave me a named "claims handler". The second case was a little odd as the other party was insurced with esure who are the "same" company as such as Sheilas Wheels so in effect one side of the same company were claiming against themselves on the other side of the same company but I was assured that they have audited systems in place to ensure the claim is treated with absolute fairness. I have spent the last two full days running car insurance quotes and trying to find company reviews and I have been very tempted to go for the potential £135 "saving" on the cheaper quotes but in the end I have decided to stay with Sheilas Wheels as their customer service has always been good and I have experienced that overall they treated me well in my two claims with them. Reviewed on: 18th February 2022

Happy with it

No issue so far. Not had any reason to really contact them though. Reviewed on: 12th September 2021

Great quote & Great customer service

My quotes don't leave me in shock and it was quick & easy to arrange for assistance when my car tyre was badly punctured/torn on exposed metal whilst ì had my kids with me, the sort of customer service I like to experience Reviewed on: 23rd August 2021

So Far So Good

Only dealing with company so far is online, but so far so good. The only time you can really judge any Insurance Company is if and when it comes time to make a claim, so far fingers crossed I haven't needed to to. Reviewed on: 14th September 2019

Good Price

Good price and cover (5* Defaqto at the time). Clear paperwork through their online portal and overall no issue with taking out cover. As with many car insurers we were able to beat the renewal price elsewhere so will be moving on once the policy expires, but no complaints so far. Reviewed on: 14th August 2019

Does the job

Got a good price, with good cover and friendly customer service. Happy with product and would purchase insurance with them again! Reviewed on: 24th July 2019

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