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Skipton Building Society: Savings reviews

Name: Savings
Rating: 4.45 (94 reviews)

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4.49

Based on 94 reviews, last reviewed 24th Mar 2025

3200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

So easy to transact with I have a couple of savings accounts with Skipton. They are extremely responsive. Offer good interest rates and the App is so easy to use. Reviewed on: 24th March 2025

Latest lowest rating:

1

As a long-standing customer you gave me terrible ser... As a long-standing customer you gave me terrible service today. Your systems are lousy. You have lost me forever and I shall be investing in the Natio... Read more Reviewed on: 13th March 2025

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About this product

Skipton Building Society savings reviews can help you to find out more about life at Skipton Building Society. How easy is it to contact Skipton Building Society? And how friendly are they? Our Skipton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Skipton Building Society Savings reviews (94)

Review of the Skipton Building Society, Savings:

Rang today to upgrade my cash ISA the young man was...

Rang today to upgrade my cash ISA the young man was very helpful Reviewed on: 21st March 2025

Reply from Skipton Building Society We're delighted to hear that you had a positive experience with our staff member. We appreciate your feedback and are glad that you found their assistance helpful. Thanks - Imogen Response date: 24th March 2025

So easy to transact with

I have a couple of savings accounts with Skipton. They are extremely responsive. Offer good interest rates and the App is so easy to use. Reviewed on: 24th March 2025

Reply from Skipton Building Society Hi Neil, it's great to hear your feedback about our service. Thanks for sharing! - Corey Response date: 25th March 2025

I had a twelve month fixed rate bond that matured w...

I had a twelve month fixed rate bond that matured while I was hospitalised I was unable to get in touch with the skipton, when I was eventually discharged from hospital I went to my local branch to give instructions only to find out that the skipton had second guessed my intentions and reinvested my money into another twelve months bond which is exactly what I wanted .I know that other banks deposit your money into a measly account paying a very low rate of interest but not the skipton ,they did what was best for the customer Reviewed on: 21st March 2025

Reply from Skipton Building Society Thank you for taking the time to share your positive experience. We are delighted to hear that you received such exceptional service. Thanks - Imogen Response date: 24th March 2025

Man I spoke too could not speak English well and fou...

Man I spoke too could not speak English well and found it.difficult to understand Reviewed on: 21st March 2025

Reply from Skipton Building Society Hi Sue, please could you email us at [email protected] with your details so we can assist further if required - Georgia Response date: 24th March 2025

Very good customer experience in the branch at Keigh...

Very good customer experience in the branch at Keighley Reviewed on: 18th March 2025

Reply from Skipton Building Society Hi Kevin, thanks so much for sharing! 'll be sure to pass on your comments to our Keighley branch team Response date: 19th March 2025

Went to branch last month.

Went to branch last month. Excellent service and advice Reviewed on: 17th March 2025

Reply from Skipton Building Society HI Steven, thanks for sharing your experience. It's great to hear you has a positive experience in branch - Georgia Response date: 18th March 2025

Good rates for loyalty.

Good rates for loyalty and good service over the phone Reviewed on: 17th March 2025

Reply from Skipton Building Society Thank you for your review! Response date: 17th March 2025

Friendly, efficient, to the point without pressure t...

Friendly, efficient, to the point without pressure to make decisions, well informed staff and confident in the process. Reviewed on: 16th March 2025

Reply from Skipton Building Society Hi Graham, thanks for your lovely review! It's great to hear you are confident in our staff. Thanks for sharing! Response date: 17th March 2025

Customer service

My interactions with all the staff at Skipton has been positive. The make me feel important and valued. Reviewed on: 15th March 2025

Reply from Skipton Building Society Hi Patricia, it's great to hear you feel valued by our team. Thank you for sharing! Response date: 16th March 2025

Simple and efficient

Opening a savings account online was very simple and efficient. Initial rates are good compared to market and they offer better rates once established as a member. There are also still branches! Reviewed on: 15th March 2025

Reply from Skipton Building Society Hi Alex, it's great to hear you found our account opening process easy. Thank you for sharing! - Georgia Response date: 16th March 2025

Been with Skipton 3 years very happy

Been with Skipton 3 years very happy Reviewed on: 15th March 2025

Reply from Skipton Building Society Thanks for you 5 * review Les! Response date: 16th March 2025

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