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Skipton Building Society: Savings reviews

Name: Savings
Rating: 4.5 (104 reviews)

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4.50

Based on 104 reviews, last reviewed 24th Mar 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great rates of interest, good app and website Great rates of interest, good app and website Reviewed on: 24th March 2026

Latest lowest rating:

2

Long standing customer who has had good service up u... Long standing customer who has had good service up until now. I renewed an isa bond which pays the interest monthly to an external account and worked ... Read more Reviewed on: 28th April 2025

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About this product

Skipton Building Society savings reviews can help you to find out more about life at Skipton Building Society. How easy is it to contact Skipton Building Society? And how friendly are they? Our Skipton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Skipton Building Society Savings reviews (104)

My friend finds Skipton Building Society’s savings p...

My friend finds Skipton Building Society’s savings products reliable, with competitive interest rates and excellent customer service Reviewed on: 27th January 2025

Reply from Skipton Building Society Hello, it's great to hear this positive feedback! Thank you for your 5* review - Leah Response date: 29th January 2025

I called them and they picked up the call straight a...

I called them and they picked up the call straight away and they were more than happy to help me. They hire inside UK too. Reviewed on: 27th January 2025

Reply from Skipton Building Society Hi Nav, thank you for your review. We're pleased to hear you've found our team helpful. This is certainly the outcome we strive for! - Leah Response date: 29th January 2025

Great remortgage experience

I remortgaged to Skipton and have found the process to be very straightforward and have had a good experience with Natalie. Reviewed on: 27th January 2025

Reply from Skipton Building Society Hi Lucy, thank you for your review. We strive to make the re-mortgage process as smooth and stress-free as possible for our members - Natalie will be thrilled to hear your feedback! - Leah Response date: 29th January 2025

amazing and incredible and very good

amazing and incredible and very good Reviewed on: 27th January 2025

Reply from Skipton Building Society Hello Amaan, thank you for your review. We're thrilled to hear that you're happy with our service! - Leah Response date: 29th January 2025

Always have the time to talk to you like a human and...

Always have the time to talk to you like a human and not just a stat Reviewed on: 27th January 2025

Reply from Skipton Building Society Hello Jabs, thank you for your review. We aim to provide the best possible service for our members, so your feedback means a lot to us! - Leah Response date: 29th January 2025

Great customer service from the staff in branch maki...

Great customer service from the staff in branch making my fixed rate maturity easy and quick. Had a lovely chat with the staff who told me about my benefits being with Skipton Reviewed on: 16th January 2025

Reply from Skipton Building Society Hello Jasmin, thank you for your review. It's great to hear that you're happy with our services and our branch team were able to support you. If you need anything further, please feel free to reach out to us at [email protected] - Georgia Response date: 22nd January 2025

I’ve had a savings account with Skipton for many yea...

I’ve had a savings account with Skipton for many years, and in recent years opened an ISA. The process was so smooth and the staff so helpful. I also have the mobile banking app which is so easy to use Reviewed on: 14th January 2025

Reply from Skipton Building Society Hello Charlotte, thank you for your review. We're delighted to hear that you're happy with our services and we value your long term membership! Many thanks - Leah Response date: 15th January 2025

Cannot transfer funds, no customer service solution

My Husband has (soon to be had) a savings account with Skipton for 1 yr. He wanted to move some funds but the app said he needed to use his nominated phone (he only has one phone) however his phone would not let him enter the secure number. He called customer service to ask for support and they said they could do nothing as his only phone was not registered... To get his phone activated he had to take in photo ID to a branch, (as branches are closing) the nearest is central London and will take a 4hr round trip. Alternatively he can wait 3-5 days for a form and get his ID verified by a solicitor. Neither option are very modern or user friendly. He is now writing to the CEO Stuart Haire, [email protected] to complain about this unacceptable process which only became apparent when he wanted to move money and will now take approx 14 days to do and he will miss the deadline he needs to meet. Reviewed on: 7th October 2024

Reply from Skipton Building Society Hello Georgie. We are sorry to hear of your Husband's experience. Please could he reach out to us at [email protected] where we can look into this for him. Thank you - Leah Response date: 10th October 2024

A clunky not so ethical building society

Has some great products including low value fixed savings, and reg savers, plus the app is easy to use. One of my accounts matured, but getting the money out required logging into the desktop and setting up nominated bank account.. for each of the accounts I had; 4. Took more effort than needed, and meant I received 4 paper letters to confirm the changes. They're powered by Barclays which has terrible green credentials, ill fitting for the ethics of a building society. Reviewed on: 9th September 2024

Reply from Skipton Building Society Hello Richard. Thank you for taking the time to share your feedback with us. Many thanks - Leah Response date: 17th September 2024

Overall.

At present they have competitive rates and a presence on my High Street. Reviewed on: 4th September 2024

Reply from Skipton Building Society Hello, thank you for your 5* review. We're glad you're happy with Skipton. Thank you - Leah Response date: 17th September 2024

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