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Starling Bank: Current account reviews

4.87
Based on 27,459 reviews, last reviewed 13th Jun 2026
59% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best digital bank Fast support. App is just so easy to use Reviewed on: 13th June 2026
Ammar's avatar
Ammar

Latest lowest rating:

1

NO freedom of choice! I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I... Read more Reviewed on: 31st March 2026
Raj's avatar
Raj

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27459)

Simple and transparent bank for young

4
Really easy app to use and set up a bank account. Highly recommended. Reviewed on: 21st January 2018

Great, fully featured app with top of class customer service

5
Fully featured current account with intuitive app, provided by a bank that wants to be as user friendly as possible. Excellent 247 customer service. Reviewed on: 21st January 2018

Great Bank not traditional

5
The customer service and the overall experience is awesome! Much better than the traditional banks. Reviewed on: 21st January 2018

It's brilliant

5
Starling bank has an incredible app, miles beyond the competition with great feataures! Reviewed on: 21st January 2018

Great App & Customer Service

5
I joined Starling at the end of November. I have contacted Customer Service on 3 occasions, and each time, I received a prompt and friendly response to my queries. I have also used CASS to switch my bank account, and would not hesitate to recommend it to anyone looking for a new home for their money to consider Starling Bank. The app is feature-rich and s;lick, so both the soft product (customer service) and the hard product (the app and its functionality) definitely deserve an award. Reviewed on: 20th January 2018

Great experience

5
Good bank and great mobile app. Reviewed on: 20th January 2018

Opened a Starling Bank account as an experiment, has now become my main current account...

5
We’ve all been there (probably). You log on to your internet banking app to change your postal address after moving home and you can’t. You go to their website, login, look for the change of address section and can’t find it there either, so you Google it, and you find a page which tells you you need to call the bank, or worse still, fill out a form and send it in with a copy of a bill and a photo ID. If you’re really unlucky, you’ll have to do all three of the above. Frustrated, you sign up to the ‘app only’ Bank, Starling. After discovering that every time you send and receive a payment, use your Apple Pay or your debit card you’re informed instantly with a notification on your phone that money has changed hands you’re impressed. Payees you setup can have multiple accounts associated with them with helpful names you choose, so you’re no longer shouting “what are the last four digits of the joint account again?!” across the kitchen each time you make a transfer. Then you move house, and as you’re sat on your laptop changing addresses on every account you can think of while muttering about ‘life admin’ you realise you need to change your address with Starling Bank, too... So you open the app, authenticate using only your face/fingerprint, then click settings > account management > personal details and pop in your new postcode to find and update your new address. And that’s it done. This is a true story about the future of banking and the end of the fossilised behemoth high street banking chains as we know them; I once called a bank to change the address on my credit card only to be told it had to be done in branch. Frustrated, I turned up at the bank and spoke to a staff member, who told me it had to be done over the phone, but it had to be done from in store using their dedicated customer service phone...it took me fifteen minutes and all kinds of security questions to change my address, while the staff member (who could’ve checked my ID/face/signature) stood around directing people to ATM’s and cashiers. If you can relate to the sort of ridiculousness that ‘traditional’ banks inflict upon the public, please give Starling Bank a try. You will be pleasantly surprised. Reviewed on: 20th January 2018

The future.

5
Moved from a traditional bank. I’ve always been a techie and Starling does things that banks should have been doing years ago. They’ve caught the old guard by surprise and they’re all trying to catch up. Starling is miles ahead and is only getting better. I’m excited for what else they can do in the future. Reviewed on: 20th January 2018

Superb Bank account

5
Moved from HSBC great move very innovative and embraced technology just what I've been looking for Reviewed on: 20th January 2018

Easy and feature rich current account

5
Quick setup, with a company who are constantly innovating their product and improving their account Reviewed on: 20th January 2018

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