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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27365 reviews)

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4.94

Based on 27,365 reviews, last reviewed 7th Sep 2025

92% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use, instant notifications and quick custome... Easy to use, instant notifications and quick customer service replies Reviewed on: 7th September 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current Account reviews (27365)

It's the future

Sure, it's not perfect, but it's still a beta app after all. I found account opening incredibly easy, like almost too easy, and switched my main current account not long after. The app is of course, great, and the rate at which development and new features are being added is genuinely exciting after having been with legacy banks for the past 20years. The things they have in the pipeline seem to have the customer experience in mind which is 100% what I'm looking for in a bank. Customer service hasn't always been 5/5 but it's getting there. i love to recommend starling to friends and family and hope they drag the incumbents into the future! Reviewed on: 2nd August 2017

Account opening

Awful experience opening a Starling current account. Very slow, difficult and disjointed. Awful customer service. Reviewed on: 28th July 2017

Easiest bank I have used

Starling is the ultimate in banking apps. On line only so should appeal to the youngsters. I am 69 years old and I find it superb. Have a go you have nothing to lose. Reviewed on: 24th June 2017

I love this new bank

New banks come across quite rarely, and one that innovates like Starling is even rarer. Starling is an app only bank, and their only product at present is a current account. By being app only, they are able to focus on creating new features. For example, instead of creating a savings account product, they are reinventing the savings account product by creating a 'goals' feature as part of the current account. So rather than move money into my savings account each month, the money remains in the current account but is allocated against my particular savings goals. I can still access the 'goal funds', but am given a warning before I access that money. Reviewed on: 24th June 2017

Up and running

Got my card and completed the banking switch. All done with no drama and very speedily. When needed the comms have been good. Need to take a leaf from Monzo and set up a community discussion area to generate buzz. Early days for the app. Because the focus has so far been on getting current accounts out there, the app isn't feature rich. Wait and see..... Reviewed on: 27th May 2017

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