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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27283 reviews)

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4.94

Based on 27,283 reviews, last reviewed 10th Feb 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Starling Starling bank was a great first bank choice for me, very helpful customer service team who are available round the clock with minimal wait times. Reviewed on: 10th February 2025

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27283)

Review of the Starling Bank, Current Account:

Lack of support from the Post Officce.

Since I started using Starling Bank. any problems I have had have been overcome extremely quickly, One problem that always niggles is that if the cash machine is out of order the Post Office won't help you but they will help anyone from any other bank. Reviewed on: 12th October 2024

Reply from Starling Bank Glad you've had a good experience overall. Sorry the Post Office hasn't been the same. You should be able to take out a maximum of £300 at the Post. However, not all Post Offices will be able to do this all the time due to the amount of cash held. Response date: 22nd October 2024

Safe straight forward banking with updates to inform...

Safe straight forward banking with updates to inform of improvements. Reviewed on: 12th April 2024

Brilliant

Helped me recently appeal an unknown transaction and got me a full refund, very helpful friendly knowledgeable staff that are UK based. Reviewed on: 12th April 2024

A bank with no fees and a service centre which respo...

A bank with no fees and a service centre which responds quickly to queries. Reviewed on: 12th April 2024

Everything "just works"

Everything "just works" and there's never any quibble or hassle with Starling. Reviewed on: 12th April 2024

So easy and user friendly

So easy to use and easy to keep a track of spending, create pots to save money for different things and manage payments. No other bank has been this user friendly Reviewed on: 12th April 2024

The Best

Easy to use App, good advice and friendly service. Best bank I have ever been part of and I’m 64! Reviewed on: 12th April 2024

Faultless.

Faultless. I am so happy I moved Reviewed on: 12th April 2024

Can’t fault - easy to navigate and simple to use...

Can’t fault - easy to navigate and simple to use Reviewed on: 12th April 2024

So easy to use

So easy to use, great user interface via the app, everything is good. Reviewed on: 12th April 2024

One example of exemplary customer service

An example, I had to contact you because I thought a fraudulent transaction had gone through my account. Your helpful customer service agent was extremely polite, knowledgeable and friendly in explaining what could have happened, what I needed to do next and if this didn't work then to get in touch again. Suffice it to say, the problem was resolved with minimal fuss tand inconvenience to myself. It's reassuring that you can talk to a person who knows how to interact with customers and resolve problems with minimum fuss. Reviewed on: 12th April 2024

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