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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27285 reviews)

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4.94

Based on 27,285 reviews, last reviewed 14th Feb 2025

25% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Been with Starling for 6 years, always exemplary ser... Been with Starling for 6 years, always exemplary service. Reviewed on: 14th February 2025

Latest lowest rating:

1

Easy Saver account is inaccessible. Been a customer for 2+ years but turned down for an Easy Saver account with little or no explanation. Why stimulate demand if you can’t or won’t supp... Read more Reviewed on: 14th February 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27285)

Review of the Starling Bank, Current Account:

Brilliant

Starling have brought us 21st century banking Reviewed on: 26th January 2020

Can’t fault - easy to navigate and simple to use...

Can’t fault - easy to navigate and simple to use Reviewed on: 12th April 2024

So easy to use

So easy to use, great user interface via the app, everything is good. Reviewed on: 12th April 2024

One example of exemplary customer service

An example, I had to contact you because I thought a fraudulent transaction had gone through my account. Your helpful customer service agent was extremely polite, knowledgeable and friendly in explaining what could have happened, what I needed to do next and if this didn't work then to get in touch again. Suffice it to say, the problem was resolved with minimal fuss tand inconvenience to myself. It's reassuring that you can talk to a person who knows how to interact with customers and resolve problems with minimum fuss. Reviewed on: 12th April 2024

Speedy control of spending

Great. Excellent 24 hour service. Easy to speak to a real person for advice. Easy to organise spending and saving for major bills, holidays etc. You can see clearly when you are waisting too much money on eating out, coffee shops etc. Reviewed on: 12th April 2024

Good service, and easy to access at your fingertips...

Good service, and easy to access at your fingertips no hassle Reviewed on: 12th April 2024

Recommended to me from my son.

Recommended to me from my son. Glad I decided to go with Starling. Reviewed on: 12th April 2024

Down to earth customer service always polite dealt w...

Down to earth customer service always polite dealt with a problem I had speedy and solved couldn't ask for better banking Reviewed on: 12th April 2024

Safe and Easy

Very responsive customer service. I like the idea of having spaces to be able to save for something in specific. I feel safe while using Starling Reviewed on: 12th April 2024

Best bank and so easy to use.

Best bank and so easy to use. Was a revelation when I moved from RBS. Reviewed on: 12th April 2024

A fantastic banking experience so far.

A fantastic banking experience so far. And the app is great too. Reviewed on: 12th April 2024

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