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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27281 reviews)

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4.94

Based on 27,281 reviews, last reviewed 7th Feb 2025

22% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Starling Bank Review: A Stellar Banking Experience... Starling Bank Review: A Stellar Banking Experience I've been a Starling Bank customer for a while now, and I can confidently say it's been a breath o... Read more Reviewed on: 7th February 2025

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current Account reviews (27281)

Brilliant

Helped me recently appeal an unknown transaction and got me a full refund, very helpful friendly knowledgeable staff that are UK based. Reviewed on: 12th April 2024

A bank with no fees and a service centre which respo...

A bank with no fees and a service centre which responds quickly to queries. Reviewed on: 12th April 2024

Everything "just works"

Everything "just works" and there's never any quibble or hassle with Starling. Reviewed on: 12th April 2024

So easy and user friendly

So easy to use and easy to keep a track of spending, create pots to save money for different things and manage payments. No other bank has been this user friendly Reviewed on: 12th April 2024

The Best

Easy to use App, good advice and friendly service. Best bank I have ever been part of and I’m 64! Reviewed on: 12th April 2024

Faultless.

Faultless. I am so happy I moved Reviewed on: 12th April 2024

Can’t fault - easy to navigate and simple to use...

Can’t fault - easy to navigate and simple to use Reviewed on: 12th April 2024

So easy to use

So easy to use, great user interface via the app, everything is good. Reviewed on: 12th April 2024

One example of exemplary customer service

An example, I had to contact you because I thought a fraudulent transaction had gone through my account. Your helpful customer service agent was extremely polite, knowledgeable and friendly in explaining what could have happened, what I needed to do next and if this didn't work then to get in touch again. Suffice it to say, the problem was resolved with minimal fuss tand inconvenience to myself. It's reassuring that you can talk to a person who knows how to interact with customers and resolve problems with minimum fuss. Reviewed on: 12th April 2024

Speedy control of spending

Great. Excellent 24 hour service. Easy to speak to a real person for advice. Easy to organise spending and saving for major bills, holidays etc. You can see clearly when you are waisting too much money on eating out, coffee shops etc. Reviewed on: 12th April 2024

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