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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27328 reviews)

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4.94

Based on 27,328 reviews, last reviewed 8th Mar 2025

571% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

I have a current and joint account with Starling. I have a current and joint account with Starling. I am satisfied with their service; I love that there are no fees abroad; this has been helpful. The... Read more Reviewed on: 8th March 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27328)

Review of the Starling Bank, Current Account:

The Starling Bank current account app is so easy to...

The Starling Bank current account app is so easy to navigate, has a great layout and enables me to manage my spending efficiently. I love the fact that you can move money in to seperate pots to save for different things. Reviewed on: 26th February 2025

Clear, easy, quick.

Clear, easy, quick. Decent rates on savings. Easy to move money around. Reviewed on: 26th February 2025

I enjoy starling bank.

I enjoy starling bank. They have good values, and are relatively easy to use. I really like the pots functionality, where you can set aside money in different pots, which means it's still in the same account but inaccessible. However, their app could be a bit more useful in terms of viewing past transactions - they don't show you a net amount (i.e. whether you have net gained or net lost money that week/month) which would be useful. Also, they got rid of their piechart infographic on the main page in the app, which is a shame. But still a good bank. Reviewed on: 26th February 2025

Reply from Starling Bank Hi Charlotte, thanks for your review. It's lovely to hear you've been enjoying our Spaces feature. We find they help us organise our finances! We really appreciate your feedback about our app. We'll make sure to get this raised over to our team, feedback like this helps us improve our products and our accounts. Team Starling Response date: 28th February 2025

Easy to open account.

Easy to open account. App is simple and very easy to use. Customer services are great and quick to respond. Would recommend. Reviewed on: 26th February 2025

Top bank

I’ve been with Starling Bank for nearly 5 years and I’ve never had any issues. The app is brilliant, so easy to use. I’ve paid cheques in using the app which is really convenient. I love the Saving Spaces. They help me budget each month. I wouldn’t bank with anyone else now! Reviewed on: 26th February 2025

Overall very good experience but...

Overall very good experience but they denied me an ISA without a good explanation Reviewed on: 26th February 2025

The App is easy to use & easy to understand.

The App is easy to use & easy to understand. When I have needed help it was quick & easy to find help. The Starling people are very friendly & easy to talk too. Reviewed on: 26th February 2025

Good customer service and safe banking system I trus...

Good customer service and safe banking system I trust this organisation greatly Reviewed on: 26th February 2025

Banking Made Easy with Starling!

I’ve been using Starling Bank for a while now, and I can confidently say it’s one of the best digital banks out there. The app is incredibly user-friendly, with a clean interface and powerful features that make managing finances effortless. Reviewed on: 26th February 2025

A great online account

I have been with Starling for over 5 years and the bank has improved its services year after year. Any problems I have had (and to be honest have been caused by myself) are dealt with quickly by the customer service team. The App is excellent and they keep it fresh by improving it every year. I particularly like the icons and backgrounds that can be changed with the seasons. It’s nice to see snow when you are checking your balance. It’s easy to set up savings pots to which you can even add a ‘virtual debit card’ to make payments from. You can also set up direct debits to be paid from savings pots. I have never had any problems with the App, I’ve never been unable to make payments and I am very happy with both the service I have received and the feeling of confidence I have with the bank. Reviewed on: 26th February 2025

Reply from Starling Bank Hi Ray, thanks for your review, we really appreciate it. We aim to make banking convenient and hassle-free so we're glad to hear we're hitting the mark. It's great you're making the most of our Spaces and Virtual cards. Did you know you can add images to each space, we find doing this makes organising our funds a lot easier and also look nicer! We hope you enjoy being part of the Starling family for many years to come. Team Starling Response date: 28th February 2025

Great people to work with.

Great people to work with. Professional yet easygoing and always respond very, very quickly Reviewed on: 26th February 2025

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