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Staysure: Travel Insurance reviews

4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Retrospective Reduction in Cover

1
I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged me an additional premium and issued me with a new certificate. I declared on the online form that I was awaiting an injection for the back pain and the new certificate properly, and very clearly, acknowledged this. When I came to renew my policy I was told by Staysure that because I was awaiting an injection my existing policy was and had been invalid for ALL my declared health conditions from the date I updated may medical record. Very alarming given that I had travelled in the interim. They said this should have been clear in the online process. It was not. The new cover certificate, as issued by Staysure, made absolutely no mention of the fact that my cover did now not include ALL my pre existing conditions. I have now changed insurers to a company that is a Which recommended provider and is much more transparent with both their process and their cover. Avoid Staysure if you want to be certain of being covered. Reviewed on: 25th July 2024

up to date insurance ideas eg covid awareness

4
no need for long explanations .it was exactly what I wanted Reviewed on: 4th October 2021

Application very helpful staff

5
I. Have used Staysure for a number of years and can't see me changing staff very helpful Reviewed on: 4th October 2021

Staysure has been a great discovery for me

5
Covers things that others shy away from Reviewed on: 4th October 2021

Clear and concise

4
Easy to organise insurance, good cover, competitive price. Reviewed on: 4th October 2021

Feel secure knowing your insured by the best

5
My Mother-in-Law was in holiday in Orlando and needed to use her Staysure insurance. Within a few hours we had visited the hospital and were back at our villa to enjoy the rest of our holiday and everything was covered. If I go on holiday I always have Staysure Insurance. Reviewed on: 4th October 2021

Great service and good value.

5
Regular updates and offering extended periods of insurance due to covid. Reviewed on: 4th October 2021

Very good service

5
I found them very easy to deal with. Reviewed on: 4th October 2021

Customer friendly

5
Easy to use website, 15 months for the price of 12, competitive price and there is a facility to request a hard copy of the travel insurance. As I don't have a printer or a smartphone this was extremely helpful. Reviewed on: 4th October 2021

Value and service

5
Straightforward and not as penalizing as some insurance companies. Reviewed on: 4th October 2021

Always polite and helpful. Good service

5
Co recently had to cancel a cruise because of a unexpected cancer diagnosis My problem was handled promptly and efficiently and with great empathy Reviewed on: 4th October 2021

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