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Staysure: Travel Insurance reviews

4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Retrospective Reduction in Cover

1
I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged me an additional premium and issued me with a new certificate. I declared on the online form that I was awaiting an injection for the back pain and the new certificate properly, and very clearly, acknowledged this. When I came to renew my policy I was told by Staysure that because I was awaiting an injection my existing policy was and had been invalid for ALL my declared health conditions from the date I updated may medical record. Very alarming given that I had travelled in the interim. They said this should have been clear in the online process. It was not. The new cover certificate, as issued by Staysure, made absolutely no mention of the fact that my cover did now not include ALL my pre existing conditions. I have now changed insurers to a company that is a Which recommended provider and is much more transparent with both their process and their cover. Avoid Staysure if you want to be certain of being covered. Reviewed on: 25th July 2024

Be sure with Staysure

5
Easy to update details online amd easy to understand what is required. Even when I had a query and needed to phone, the agent was helpful, polite and answered my question. would definitley recommend/ Reviewed on: 4th October 2021

Total satisfaction

5
I have always been completely satisfied with the service I received from Staysure. Reviewed on: 4th October 2021

Best Cover with Peace of Mind

5
Nothing short of Brilliant in terms of Products and Service. Highly recommended. Staysure takes good care of you. Reviewed on: 4th October 2021

Easy to get quote

5
Easy to get quote and buy policy on-line. good price too. Reviewed on: 4th October 2021

Insurance Needs treated as one package.

4
We were pleased to be able to purchase our total annual Insurance needs as one package with significant discounts on each product Eg Travel, House and Contents. Flood, . One advisor , customer service person, dealt with me. Very efficient and professional. This will be our first year with Staysure. Reviewed on: 4th October 2021

Value for money

5
Haven’t found a cheaper one yet Reviewed on: 4th October 2021

Good Friendly service and excellent quality

5
Service quick good value friendly staff. Covered everything all in one place. Use it year after year Reviewed on: 4th October 2021

Excellent service

5
Easy to use website, great service and very affordable Reviewed on: 4th October 2021

Efficiency and care personified

5
Everything about Staysure has been amazingly efficient and the follow-up information has been absolutely first class. I have great confidence in Staysure as a company. Reviewed on: 4th October 2021

They have us covered!

5
We both having pre-existing conditions but we're really happy with the cover premium offered. Reviewed on: 4th October 2021