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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3477 reviews)

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4.81

Based on 3,477 reviews, last reviewed 21st Oct 2025

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Fantastic company very efficient

They made the whole experience so easy. Very friendly staff very good prices and the whole process was easy and smooth Reviewed on: 5th October 2021

Excellent service

Easy to deal with & value for money Reviewed on: 5th October 2021

Supportive

Friendly staff, no matter the issue. Reviewed on: 5th October 2021

simply the best

well mannered staff who listen and find a solution Reviewed on: 5th October 2021

Best in class

Excellent travel insurance. Very smooth claims service Reviewed on: 5th October 2021

Lovely customer service lady

I needed help with making sure I was covered with covid and all those rules. The lady I spoke to answered all my questions and explained in clear detail. Thank you, now I feel comfortable and ready for my holiday! Reviewed on: 5th October 2021

Friendly and efficient service

The people I spoke to are friendly and knowledgable. Highly recommended Reviewed on: 5th October 2021

Easy user-friendly way of getting your exact cover requirements.

Booked my golf holiday insurance with Staysure while having a morning coffee in Wetherspoons . Very user-friendly service. And good value for money. Reviewed on: 5th October 2021

An excellent company

Good website ...easy to navigate Reviewed on: 5th October 2021

Good phone conversation.

When I was concerned about being possibly detained in Spain on a recent holiday in September, if I tested Covid positive, I was given reassurance that Staysure would supply sufficient financial support if the need arose. Fortunately I tested negative, but Staysure had given me peace of prior to being tested. Reviewed on: 5th October 2021

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