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Staysure: Travel insurance reviews

4.81
Based on 3,477 reviews, last reviewed 21st Oct 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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89%
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10%
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0%
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0%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025
David Pryse's avatar
David Pryse

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Customer friendly

5
Easy to use website, 15 months for the price of 12, competitive price and there is a facility to request a hard copy of the travel insurance. As I don't have a printer or a smartphone this was extremely helpful. Reviewed on: 4th October 2021

Value and service

5
Straightforward and not as penalizing as some insurance companies. Reviewed on: 4th October 2021

Always polite and helpful. Good service

5
Co recently had to cancel a cruise because of a unexpected cancer diagnosis My problem was handled promptly and efficiently and with great empathy Reviewed on: 4th October 2021

Be sure with Staysure

5
Easy to update details online amd easy to understand what is required. Even when I had a query and needed to phone, the agent was helpful, polite and answered my question. would definitley recommend/ Reviewed on: 4th October 2021

Total satisfaction

5
I have always been completely satisfied with the service I received from Staysure. Reviewed on: 4th October 2021

Best Cover with Peace of Mind

5
Nothing short of Brilliant in terms of Products and Service. Highly recommended. Staysure takes good care of you. Reviewed on: 4th October 2021

Easy to get quote

5
Easy to get quote and buy policy on-line. good price too. Reviewed on: 4th October 2021

Insurance Needs treated as one package.

4
We were pleased to be able to purchase our total annual Insurance needs as one package with significant discounts on each product Eg Travel, House and Contents. Flood, . One advisor , customer service person, dealt with me. Very efficient and professional. This will be our first year with Staysure. Reviewed on: 4th October 2021

Value for money

5
Haven’t found a cheaper one yet Reviewed on: 4th October 2021

Good Friendly service and excellent quality

5
Service quick good value friendly staff. Covered everything all in one place. Use it year after year Reviewed on: 4th October 2021

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