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Staysure: Travel insurance reviews

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4.81
Based on 3,477 reviews, last reviewed 21st Oct 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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10%
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Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025
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David Pryse
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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Excellent service

5
Easy to use website, great service and very affordable Reviewed on: 4th October 2021
Marilyn Teele's avatar
Marilyn Teele

Efficiency and care personified

5
Everything about Staysure has been amazingly efficient and the follow-up information has been absolutely first class. I have great confidence in Staysure as a company. Reviewed on: 4th October 2021
David Powell's avatar
David Powell

They have us covered!

5
We both having pre-existing conditions but we're really happy with the cover premium offered. Reviewed on: 4th October 2021
Carole Campo's avatar
Carole Campo

Easy and knowledgeable

5
Helped with covid questions we had and medical concerns Reviewed on: 4th October 2021
Sheila oliver's avatar
Sheila oliver

Value for money

5
I currently have a travel insurance with Staysure. This is my second policy with them. The person who dealty with me was very professional and helpful and the policy, I feel, is value for money. I haven't, to date, had to make a claim so can't comment on that side of the business. Reviewed on: 4th October 2021
Linda Butterworth's avatar
Linda Butterworth

V. helpful staff

5
Been with Staysure for a while and find all staff really helpful and informative. Reviewed on: 4th October 2021
Lynette Janaway's avatar
Lynette Janaway

Excellent service every time

5
Easy to book. Really great service. Prices don't go up hugely every year like some companies do,in fact mine went down this year and free covid cover was included,great. Reviewed on: 4th October 2021
Derek Atkinson's avatar
Derek Atkinson

simple insurance

5
I looked online for travel insurance for a trip to Europe and maybe more next year. The simplicity of the Staysure website was by far the most appealing along with the price Reviewed on: 4th October 2021
tony williams's avatar
tony williams

On line app intuitive and easy to use, intuitive

5
Made getting travel insurance easy especially when pre existing conditions. Reviewed on: 4th October 2021
Anne's avatar
Anne

Service is excellent

5
Easy to undertake to put in place Reviewed on: 4th October 2021
T G Martin's avatar
T G Martin

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