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Staysure: Travel Insurance reviews

4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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89%
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10%
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Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Retrospective Reduction in Cover

1
I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged me an additional premium and issued me with a new certificate. I declared on the online form that I was awaiting an injection for the back pain and the new certificate properly, and very clearly, acknowledged this. When I came to renew my policy I was told by Staysure that because I was awaiting an injection my existing policy was and had been invalid for ALL my declared health conditions from the date I updated may medical record. Very alarming given that I had travelled in the interim. They said this should have been clear in the online process. It was not. The new cover certificate, as issued by Staysure, made absolutely no mention of the fact that my cover did now not include ALL my pre existing conditions. I have now changed insurers to a company that is a Which recommended provider and is much more transparent with both their process and their cover. Avoid Staysure if you want to be certain of being covered. Reviewed on: 25th July 2024

Simply the Best!

4
Best travel insurance i can get. Reviewed on: 4th October 2021

Good service

4
Easy to use website and competitive prices Reviewed on: 4th October 2021

New customers Staysure Brilliant company

5
We went to Staysure when our travel insurers of 40 years (no claims) refused an annual policy when my husband turned 80. Staysure are a brilliant company, not only was the policy cheaper, the level of customer service has been incredible. They should definitely win!! Reviewed on: 4th October 2021

cover my needs

5
i would not go to anyone else for my travel insurance Reviewed on: 4th October 2021

FANTASTIC

5
GREAT ADVICE THE LADY WHO I SPOKE TO WAS VERY EXPLICIT NO HIDDEN CLAUSES, CAN NOT MORE HIGHLY OF HER 100% Reviewed on: 4th October 2021

Very helpful.

5
Staff were very helpful and know their products. Reviewed on: 4th October 2021

Excellent /Professional /Pleasant /helpful

5
The customer service are always very helpful and pleasant to talk too and continue to offer a excellent service … Reviewed on: 4th October 2021

Customer service

5
Online so quick but everything covered Reviewed on: 4th October 2021

Easy travel insurance

5
Helpful with providing a letter for our cruise company. But if a wait in the phone to get through but once there very efficient and helpful. Reviewed on: 4th October 2021

Best travel insurance I've used

5
Best travel insurance company I've used. very competitive pricing and customer service was very helpful when I rang them with a query. Reviewed on: 4th October 2021