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Staysure: Travel insurance reviews

4.81
Based on 3,477 reviews, last reviewed 21st Oct 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025
David Pryse's avatar
David Pryse

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

great professional service

5
fantastic customer service support and very helpful with options available and pricing Reviewed on: 4th October 2021

Excellent service

4
Very helpful when deciding the level of cover I required. Not pushy at all which was very refreshing. Reviewed on: 4th October 2021

The Professionals

5
At any time over several years now we have rang to speak with these smashing people their advice, up to date options and taking time to explain with care the policies has always been second to none. I have recommended friends and family shoud ring Staysure as its a wise move. Well done we think you are smashing. Pleasure doing business with you. Reviewed on: 4th October 2021

Staysure insurers. stepped up.

5
Staysure insurers gave us confidence to travel. Lloyds bank insurance failed to answer calls or respond to emails. Staysure acted swiftly and built our confidence. We will use them again. Reviewed on: 4th October 2021

New Customer

5
Signing up for a new travel policy was quick and efficient Reviewed on: 4th October 2021

A Company with outstanding Customer-focussed Service

5
This company stands out from the competition by providing complete well consider travel insurance cover and seeks to go 'the extra mile' in keeping customers up to date and well prepared for their overseas travel and dealing with eventualities should they arise. Reviewed on: 4th October 2021

Staysure Travel Insurance

4
quick and easy online setup and stress free experience Reviewed on: 4th October 2021

The caring travel insurance company

5
I chose stay sure for my travel insurance because they have not inflated their prices due to covid, in fact they have added comprehensive covid cover as part of the insurance package. After I had purchased I was given an extra 3 months cover for free! I've not had to claim but I did read reviews before purchasing and all reviews were 5 star positive. Insurance with Staysure gives us peace of mind when we travel. Reviewed on: 4th October 2021

just the Best

5
Needed help and there was no problem ,couldnt have done more. Reviewed on: 4th October 2021

Easy to get a reasonable quote , no hassle

5
Great to be able to have insurance when you are over 80. other insurers seem to think we oldies cease to exist. Reviewed on: 4th October 2021

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