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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3477 reviews)

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4.81

Based on 3,477 reviews, last reviewed 21st Oct 2025

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Really care

Luckily not had to claim so far! But these guys really care about their customers. Due to covid they gave us a year to start cover, although I didn't need it, as I didn't travel! But I'm not aware of other company's doing this. Excellent communication (not too much, just enough) definitely recommend. Reviewed on: 4th October 2021

Peace of mind

Straightforward travel insurance. Hopefully won’t need to claim. Reviewed on: 4th October 2021

Carp fishing in France

I found their website clear and easy to understand. I also liked the different choices they give. Reviewed on: 4th October 2021

No. 1 insurers

Efficient, considerate, professional Reviewed on: 4th October 2021

Excellent service

Helpful and knowledgeable staff make what is, by nature, a lengthy process, as painless as possible Reviewed on: 4th October 2021

My Go-to travel Advisors

I've used Staysure for a number of years to cover my travel needs including more adventurous trips to Antarctica, the Andes and Easter Island. Reliable and efficient advice from staff to ensure appropriate cover. Reviewed on: 4th October 2021

Polite and friendly service

Very professional customer service personnel.Certainly knew what they were talking about.Even promised to ring me back on one occasion at a certain date and certain time .This promise was fulfilled Reviewed on: 4th October 2021

Easy to renew

We have been with staysure for many years & to date have had no problems. Reviewed on: 4th October 2021

Always excellent service

I have renewed my annual cover, for the 4TH TIME, my medical needs are covered, with no fuss. I deferred the start date and have since amended it to travel this year.great service. Reviewed on: 4th October 2021

Worry not

Purely its all about peace of mind supported by good communication. Its nice to know help is available should you ever need it Reviewed on: 4th October 2021

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