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Staysure: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.86 (3465 reviews)

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4.82

Based on 3,465 reviews, last reviewed 25th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024

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About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Retrospective Reduction in Cover

I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged me an additional premium and issued me with a new certificate. I declared on the online form that I was awaiting an injection for the back pain and the new certificate properly, and very clearly, acknowledged this. When I came to renew my policy I was told by Staysure that because I was awaiting an injection my existing policy was and had been invalid for ALL my declared health conditions from the date I updated may medical record. Very alarming given that I had travelled in the interim. They said this should have been clear in the online process. It was not. The new cover certificate, as issued by Staysure, made absolutely no mention of the fact that my cover did now not include ALL my pre existing conditions. I have now changed insurers to a company that is a Which recommended provider and is much more transparent with both their process and their cover. Avoid Staysure if you want to be certain of being covered. Reviewed on: 25th July 2024

Staysure Travel Insurance is definitely the best and I would not hesitate to recommend it.

Their customer service is excellent as are their travel deals. The staff are always courteous and very helpful. They have been really great in advising and keeping customers posted throughout the pandemic too. Reviewed on: 10th October 2021

Great customer service.

I can phone Staysure & ask questions, get help & advice. Reviewed on: 9th October 2021

very helpful

very helpful with all of our health issues . Great customer service Reviewed on: 9th October 2021

Company for best cover

Very helpful staff and guidance given. I feel confident in my cover ready for my holiday Reviewed on: 9th October 2021

Great value

Great comprehensive insurance which covers all aspects of your holiday without being penalised for existing health issues. Reviewed on: 9th October 2021

Constant review

Staysure appear to be on the ball with information and updates. Reviewed on: 8th October 2021

Best COVID travel insurance

Very happy to have purchased staysure travel insurance. Upgraded to annual policy & delighted to receive an additional 3 months Reviewed on: 8th October 2021

Efficient and professional.

Simple clear pricing and services, delivered with ease and efficiency. Reviewed on: 8th October 2021

Excellent helpful service

A relief to find a company prepared to insure someone over 80 yrs old and allow an extended length of time ( in our case 3 months) Reviewed on: 8th October 2021

Good cover and annual policies available

I took out travel insurance with Staysure as my partner has underlying conditions which they cover. We were able to take out a joint annual policy which covers us for all holidays to Europe including cruises. Reviewed on: 8th October 2021

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