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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11165 reviews)

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4.96

Based on 11,165 reviews, last reviewed 21st Nov 2024

86% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Stepchange have helped all along with my debts, take... Stepchange have helped all along with my debts, taken all my worries away and i know they are there if i need them, thank you. Reviewed on: 21st November 2024

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11165)

Review of the StepChange, Debt Management:

Dare to hope,!

I have been very ill with cancer. During my treatments I took my eye off the ball as the saying goes. Was too ill to deal with post and many many calls from people demanding money. I was becoming paranoid about the phone,the postman. Well debts don’t go away I didn’t know where or who to turn to, my life was such a mess, I was even contemplating ending it all. A friend came here and said why don’t we ring Stepchange the debt charity. I had nothing to lose but from that very first call, they made me feel like we can sort this out together and took me through every single step. Every person I spoke with was efficient,nothing was too much trouble, kind and compassionate. Made me feel like perhaps I could live a life. Am not the only person this happens to. Quite a bit of paperwork which I found daunting but even if I was stuck on silly questions I always got a real person to speak with. I can’t praise them high enough Reviewed on: 27th August 2024

I have found every Stepchange assistant, pleasant, h...

I have found every Stepchange assistant, pleasant, helpful and understanding. Reviewed on: 22nd May 2024

Very understandable and helpful when working through...

Very understandable and helpful when working through my debt management when calling up. Reviewed on: 22nd May 2024

Excellent service

Simple, straight forward help, advice and support. Someone always there to answer my questions. Lots of online easy to use tools. Reviewed on: 22nd May 2024

Extremely sympathetic to your situation and offer am...

Extremely sympathetic to your situation and offer amazing advice and suggestions at a time when you are desperate for help with finances. Best thing I did was contact stepchange Reviewed on: 22nd May 2024

Always helpful

Always helpful any time on phone they are listening Reviewed on: 22nd May 2024

Great help from StepChange.

Great help from StepChange. After being diagnosed with a chronic medical condition and losing the ability to earn extra money, they gave us the chance to get our lives back on track and take control of our debts. We are slowly clearing them and can now sleep at night. Highly recommend. Reviewed on: 21st May 2024

Big relief!

The process from start to finish has been smooth sailing, the team have been amazing in offering guidance on any confusion or questions during the initial setup. Constant updates and communication is such a relief when seeking such advice, it really does offer reassurance that they're helping you seek the best outcome Reviewed on: 21st May 2024

They literally saved me,

They literally saved me, if Step change hasn’t been so supportive I’m sure I’d have lost my house. Through some really difficult times we made some bad financial choices trying to get by, monthly repayments on credit cards, catalogues etc. I was overdrawn every month, I’d be using all my money to pay the repayments. Eventually I had to either pay my mortgage or the credit cards, that’s where Stepchange helped. They weren’t judgmental, they listened and supported me to get back on my feet. It’s a big scary step making that first phone call but so very worth it. Reviewed on: 21st May 2024

Staff were very helpful and understanding in a very...

Staff were very helpful and understanding in a very difficult and emotional situation. I never felt embarrassed when going through my personal information Reviewed on: 21st May 2024

Stepchange saved my life.

Stepchange saved my life.... Depression set in as I was involved with a scam. They help me get back on my feet and are working with me to have some sort of life.Thanks Stepchange. Reviewed on: 21st May 2024

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