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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14704 reviews)

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4.95

Based on 14,704 reviews, last reviewed 21st Aug 2025

69% decrease in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I didn’t know who to turn to , I phoned stepchange a... I didn’t know who to turn to , I phoned stepchange and they took the stress for me . I was wondering after so long does the debt get rit off Reviewed on: 21st August 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14704)

Review of the StepChange, Debt Management:

Will definately recommend

Very important and helpful people , they have made my life turn round for the best , before their help I could not sleep , very stressed now nearly debt free Reviewed on: 14th May 2024

I’m very relieved my debt problem.

I’m very relieved my debt problem.. helps very well thank you so much .. Reviewed on: 11th June 2025

Support during a challenging time

StepChange has been a beacon of support during a challenging time. Their advice was clear, compassionate, and completely free—making a real difference when I needed it most. I felt listened to and guided every step of the way. Highly recommend their services for anyone facing financial stress. Reviewed on: 11th June 2025

Stepchange helped me get my feet back on the ground.

Stepchange helped me get my feet back on the ground. They were always helpful and considerate of personal circumstance . Would strongly recommend them Reviewed on: 11th June 2025

The shining Knights of Step Change .

SC was a light in the darkness of my idiocy with money . They gave me a big shoulder to lean on . Reviewed on: 11th June 2025

Struggled with my debts. until StepChange stepped in.

I was struggling to manage my debts. and paying my creditors too much. So I went without food, heating and clothing, and my general will-being deteriorated. Also the stress of having to manage 5 or 6 creditors was wearing me down. Step Change have been indispensable. They showed me how to distribute my meager income fairly amongst my creditors, whilst leaving enough for me live quite comfortably. The stress has been relieved and I am very grateful to Step Change. I wish I'd gone to them sooner. Reviewed on: 11th June 2025

very accommodating and helpful in answering questio...

very accommodating and helpful in answering questions and getting my finances sorted quickly Reviewed on: 11th June 2025

Step change has helped me

Step change has helped me with my financial situation fantastical. Professional, non judging and fair. Reviewed on: 11th June 2025

Help with Debts

Help me with my debts and gave me piece of mind Reviewed on: 11th June 2025

Efficient and simple

Made the whole process easy and would recommend. Reviewed on: 11th June 2025

I now feel secure again.

Step Changed helped me to deal with my debt. They helped to set up an affordable payment plan. Before step change I was suffering from stress. Sleepless nights.,and a feeling of no way out of my situation. Everyone I have spoken to at step change have been very polite and helpful and have given very positive advice. Thank you. Reviewed on: 11th June 2025

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