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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14647 reviews)

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4.95

Based on 14,647 reviews, last reviewed 19th Jun 2025

167400% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step Change Helped Me to Clear My Debt Step Change helped me to create a budget so I could see my income and outgoings clearly, enabling me to schedule a monthly repayment scheme that I was... Read more Reviewed on: 19th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

StepChange Debt Management reviews (14647)

Review of the StepChange, Debt Management:

Very helpful

So far two months in finding helpful and way less worry. Thank you Reviewed on: 8th July 2020

Stepchange have been there for me through the whole...

Stepchange have been there for me through the whole journey to financial security Reviewed on: 9th June 2025

Helpful, friendly & knowledgeable staff provide reas...

Helpful, friendly & knowledgeable staff provide reassurance that support is available and options possible Reviewed on: 9th June 2025

I found the service very professional. and helpful

I found the service very professional. The advice and plan was of great benefit to me. I am now debt free, and enjoying the feeling after so many years. I would definitely recommend using they service. it has made a big difference to my life. Reviewed on: 9th June 2025

Thanks to StepChange it feels like a huge weight has...

Thanks to StepChange it feels like a huge weight has been lifted off my shoulders. I can start living my life again without having to worry about debt all the time. Thank you so much StepChange. Reviewed on: 9th June 2025

They have helped me a lot.

They have helped me a lot. They are always just a phone call away and very helpful Reviewed on: 9th June 2025

Awesome service throughout relieved pressure

Awesome service throughout relieved pressure Reviewed on: 9th June 2025

Steps to mindful financial management

Step Change provided informative and easily accessible financial management support, at a time when I felt overwhelmed by debt and without any other alternative repayment options. Reviewed on: 9th June 2025

Excellent service very happy with the service that w...

Excellent service very happy with the service that was provided Reviewed on: 9th June 2025

Emost important is the be...excellent

most important is step change listen and give the best helps and advise , also they are available for any questions and help.during I have been with step change services has been excellent. And they have advise me the best way forward.thanks to the organisation and people who work there . Reviewed on: 9th June 2025

5 star financial support

Dealing with StepChange has always been very easy.Staff are friendly, easy to talk to, helpful and knowledgeable.They have provided me with invaluable support to help me deal with my financial difficulties. Reviewed on: 9th June 2025

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