Smart Money People Logo
Share this page
Link copied

StepChange: Debt Management reviews

View other StepChange products
4.95
Based on 14,701 reviews, last reviewed 9th Aug 2025
67780% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

StepChange has really helped me StepChange has really helped me with one low monthly payment. I love their website because you can easily check your monthly balance. Reviewed on: 9th August 2025
Canyon Nobrega-Jones's avatar
Canyon Nobrega-Jones

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda
Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt Management reviews (14701)

Non judgemental advice regarding debt

5
A first class service from start to finish, with wise, kind, knowledgeable staff to guide people through the misery of debt, with the goal of managing finances to be debt free. They were a lifeline to me, in the darkest of times. Reviewed on: 5th June 2020
Gill Jones 's avatar
Gill Jones

Debt after Bereavement

5
Just before my husband died we had to move out of our property which we had to sell at a loss due to the property market at the time and my husbands illness. We had to purchase necessary items and have modifications done to the bungalow we moved into owned by the local council that they wouldn’t pay for, whilst my husband was alive this was manageable but then when he died I couldn’t keep up with the payments and ended up in debt. I contacted StepChange who where brilliant dealing with my creditors and working out a payment plan. With a little bit of luck this will be clear before Christmas this year and I will be back to normal, I can eventually see light at the end of the tunnel Thanks to StepChange. Reviewed on: 5th June 2020
Margaret's avatar
Margaret

Debt free!!!!

5
Years late..... Am debt free ecause I was supported. Reviewed on: 5th June 2020
June Greener 's avatar
June Greener

Life changing

5
When you don’t know where to turn and your debts are overwhelming Step Change are there to help. They were always the calming, reassuring voice on the end of the phone. They helped me clear over £16,000 worth of debt and gave me my life back. Reviewed on: 2nd June 2020
L.Roberts's avatar
L.Roberts

Helping others

5
Such a fab service. So many people getting the help you need. Reviewed on: 31st May 2020
Jennifer McKean's avatar
Jennifer McKean

Helped turn our life around

5
Stepchange started helping us in 2003 when they were called CCCS. Year upon year they stood by our side and helped us work through our debt problems, never judging just being there to help and take away they massive problems and stress we faced. Without their help don’t think I’d be alive today. All debts cleared now! Thank you Stepchange. Reviewed on: 31st May 2020
Ian Charlton 's avatar
Ian Charlton

Top people

5
After years of burrowing my head in the sand the lovely people of Stepchange let me see the light and live my life again Reviewed on: 31st May 2020
Brian 's avatar
Brian

Turned my life around

5
Step Change rescued me when I thought there was no way out. They were very calming, non-judgemental and reassuring. They gave me some structure and helped me to pay off a lot of debt. I never would have been able to do it without them. Reviewed on: 30th May 2020
Kerry's avatar
Kerry

Compassionate and non judgmental

5
From my very first contact to their continued support, Step Change have been amazing. They have helped to turn a desperate situation around and give me a new sense of hope and perspective. The realisation you are not on your own if life changing, thank you. Reviewed on: 30th May 2020
Adrian Mortimer's avatar
Adrian Mortimer

Amazing

5
Such friendly and helpful people. Making that big step getting in touch can be so hard but once you're on the phone all your worries and stress almost melt away as you are met with an open ear and priceless advice. They are beside you every step of the way. Reviewed on: 30th May 2020
Carrie Ogilvie's avatar
Carrie Ogilvie

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill