Smart Money People Logo

StepChange: Debt Management reviews

4.96
Based on 11,165 reviews, last reviewed 21st Nov 2024
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Stepchange have helped all along with my debts, take... Stepchange have helped all along with my debts, taken all my worries away and i know they are there if i need them, thank you. Reviewed on: 21st November 2024
Joe crowther 's avatar
Joe crowther

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11165)

Review of the StepChange, Debt Management:

Excellent assistance

5
Is worth waiting in the line to get through they are very busy but very understanding very helpful not judgemental at all great advise an directions given Reviewed on: 7th July 2023

Recommend Stepchange

5
Stepchange has helped me sort out my money problems in a friendly professional way. They have really helped to take the stress out of my life by dealing with creditors and arranging affordable payments. Reviewed on: 20th May 2024

I was a nervous wreck with debts piling up after bei...

5
I was a nervous wreck with debts piling up after being made redundant. Stepchange was recommended by a family member and it was the best thing I ever did. They talked me through everything and set up a manageable payment scheme. Reviewed on: 19th May 2024

A weight lifted off our shoulders.

5
A weight lifted off our shoulders. Very professional . Took pressure off us. Cannot thank them enough. Reviewed on: 19th May 2024

Very helpful staff.

5
Very helpful staff. Everything is explained to your understanding. All correspondence to companies is done very quickly. Reviewed on: 19th May 2024

I have always had very helpful and understanding sta...

5
I have always had very helpful and understanding staff when I have had to ring Reviewed on: 19th May 2024

Stepchange have been absolutely fantastic

5
Stepchange have been absolutely fantastic so understanding with my situation make you feel at easy and very helpful in helping in the best possible well Reviewed on: 19th May 2024

Give them a call to help you

5
Good service, easy to contact, helpful staff, best decision I ever made. Reviewed on: 19th May 2024

Fantastic life-saver experience.

1
Fantastic life-saver experience. Brilliant people as well. Reviewed on: 19th May 2024

Stepchange helped me sleep again!

5
Back in 2017 I had my bank account scammed, and they even set up a loan to generate more, and this was all done in my name. Bank security wasn't quite as good then, and I didn't discover this until the following day, by which the money had been transferred to an account which was never traced, hence I never got anything back. This put me in a huge financial state, not having enough money to pay my bills, plus the repayments on the 'loan' that had been taken out. I read about Stepchange on line, and contacted them. They were brilliant, and took care of everything. 7 years on, I'm still paying it back, but at least I'm not being hassled by credit companies or bailiffs. If you have financial problems, contact Stepchange, and you will be able to sleep at night! Reviewed on: 19th May 2024

Invaluable support, both emotionally and financial.

5
Invaluable support, both emotionally and financial. Their advisors are excellent and empathetic, always available when I had urgent queries! Reviewed on: 19th May 2024

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products