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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14669 reviews)

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4.95

Based on 14,669 reviews, last reviewed 27th Jun 2025

168200% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

They are very friendly understanding. They are very friendly understanding. Professional and Polite Reviewed on: 27th June 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14669)

Review of the StepChange, Debt Management:

Can’t fault any of the experience they are here to...

Can’t fault any of the experience they are here to help Reviewed on: 24th May 2025

Wits end to peace of mind

I was at my wits end when I discovered StepChange. I now have peace of mind. Reviewed on: 7th June 2025

StepChange have always been very helpful & understan...

StepChange have always been very helpful & understanding of my situation. Once my DMP was set up, there were no further contacts from the creditors. Reviewed on: 7th June 2025

Very compassionate,was treated with respect

Very compassionate,was treated with respect Reviewed on: 7th June 2025

Always very helpful and happy to give the relevant a...

Always very helpful and happy to give the relevant advice and information Reviewed on: 7th June 2025

Great guality service helping much to ease financia...

Great guality service helping much to ease financial burden to those in debts like me Reviewed on: 7th June 2025

Simple to in put information.

Their systems are simple to follow and input (information). Reviewed on: 7th June 2025

I can’t thank StepChange enough!!

I can’t thank StepChange enough for all their support and advice. I was trying to cope with things on my own as I didn’t want to worry my elderly parents. StepChange are amazing and helped me with a realistic repayment plan. It prevented things spiralling out of control. I just wish I’d contacted them earlier. Always non-judgmental with a calming, supportive and practical approach. I highly recommend them to anyone struggling with debt. Reviewed on: 7th June 2025

The mindsetter for you finances

They take care of all your debt and provide a payment plan that best suits your finances Reviewed on: 7th June 2025

Good customer service, Patient, good listening.

Good customer service, Patient, good listening. Reviewed on: 7th June 2025

Very friendly and helpful staff.

Very friendly and helpful staff. Reviewed on: 7th June 2025

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