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StepChange: Debt Management reviews

4.96
Based on 11,165 reviews, last reviewed 21st Nov 2024
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Stepchange have helped all along with my debts, take... Stepchange have helped all along with my debts, taken all my worries away and i know they are there if i need them, thank you. Reviewed on: 21st November 2024
Joe crowther 's avatar
Joe crowther

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11165)

Review of the StepChange, Debt Management:

The Cavalry

5
I was so desperate and didn't know what to do and they saved me. The debt plan has really helped me to get through as the budgeting really helps me keep a check on my money. Reviewed on: 12th August 2022

StepChange saved me

5
6 years ago I had a debt of £45K and was at my wits end as the minimum payments to my creditors were just not eating into the debt and I could barely afford the payments. StepChange gave me back my life with an affordable monthly payment. Next month I will be debt free having paid off the lot. And yes I will be celebrating. Thank you StepChange. Reviewed on: 12th June 2024

Stepchange saved my life

5
Stepchange literally saved my life , I was in a really bad place and thought there was only one way out but they were mentioned to me by a company that I owed money too and I haven't looked back since. They gave me the reassurance and peace of mind that I hadn't had for some considerable time. Reviewed on: 11th June 2024

A problem shared is a problem solved

5
Staff always available and helpful. No matter your problem, kind and considerate. Reviewed on: 11th June 2024

Stepchange are amazing

5
Dont know how I would have coped without them over the years they have been very supportive kind and professional and helpful. I cannot thank them enough I would definitely recommed them. My son got into a lot of debt with gambling taking out credit cards thanks to stepchange he is now debt free has a detached house a great job and wedding planned and changed his life around. So a thank you from him too. Reviewed on: 11th June 2024

DROWNING IN DEBT

5
FROM THE MINUTE I CONTACTED STEPCHANGE I FELT A BIG WEIGHT LIFTED OFF MY SHOULDERS. I HAD SEVERAL CREDIT CARDS AND WAS STRUGGLING TO MAKE THE MINIMUM PAYMENTS ON THEM. I WAS BORROWING FROM ONE TO PAY ANOTHER. I STRUGGLED TO SLEEP AS I WAS SO WORRIED ABOUT MY SITUATION. STEPCHANGE REASSURED ME FROM MY FIRST CONTACT THAT THEY WOULD HELP ME TO FIND A WAY TO SORT EVERYTHING OUT, AND THEY DID. THE FIRST STEP WAS THEM CONTACTING ALL MY CREDITORS TO ARRANGE BREATHING SPACE WHILST THEY HELPED ME TO WORK OUT A BUDGET. FOR THE FIRST TIME IN YEARS I MADE A BUDGET WHICH WAS MANAGEABLE AND I WAS ABLE TO STICK TO. I'M SO GLAD I TOOK THAT FIRST STEP IN CONTACTING THEM. Reviewed on: 9th June 2024

Very helpful and understanding.

4
Very helpful and understanding. A lot of stress and worry has been removed. Thanks Reviewed on: 8th June 2024

The management of money is good.

4
The management of money is good. Resolving issues not good. Reviewed on: 7th June 2024

Reassuring and easy who could ask for more!

5
Reassuring and easy who could ask for more! Reviewed on: 6th June 2024

Really helpful, given me more control and less sleep...

5
Really helpful, given me more control and less sleepless nights Reviewed on: 6th June 2024

Very understanding and non judgemental staff.

5
Very understanding and non judgemental staff..always helpful Reviewed on: 6th June 2024

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