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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14675 reviews)

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4.95

Based on 14,675 reviews, last reviewed 3rd Jul 2025

168500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So helpful and supportive without any judgements So helpful and supportive without any judgements at all. Over many years and many calls, they literally could not have done more. Im so thankful for S... Read more Reviewed on: 3rd July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14675)

Not bad thx.

Not bad thx. They helped me to freeze my debt Reviewed on: 21st June 2025

Stepchange Review

Been with them for over 9 years always very helpful. Reviewed on: 21st June 2025

very happy with the with the way the helped us out i...

very happy with the with the way the helped us out in general been with us all these years always there to assist and give as advice and help would highly recommend them if people are in debt Reviewed on: 21st June 2025

Financial SOS

Professional and give great advice Reviewed on: 21st June 2025

I cannot thank them enough, a huge weight of my mind.

They are very helpful, knowledgeable and talk you through each stage, including setting your budget. Then they negotiate with your creditors to agree an affordable payment. I cannot thank them enough, a huge weight of my mind. Reviewed on: 20th June 2025

StepChange removes all the worry of repaying debts.

StepChange removes all the worry of repaying debts. Based on my income and commitments, the Debt Management Plan they put together for me was perfect. They liaised with all of my creditors on my behalf, which stopped all of the harassing calls and letters, and took all the stress out of my situation. My DMP is going well, and my debts are reducing. I can see light at the end of the tunnel. I would recommend StepChange to anyone. Reviewed on: 20th June 2025

Rescued me

I got into debt and tried to pay it off but my outgoings began to outstrip my incoming. I was losing sleep and stressed out every time the post arrived. I saw stepchange and they helped me with everything - they got me a cooling off period whilst they sorted out my finances. The system allows for me to up my payments if I am in a position to do so which gives me the autonomy to manage with background support from experts. I am now 4 years in and will be debt free in the next 2 years which is a huge weight off my shoulders. Reviewed on: 20th June 2025

StepChange helped me regain control of my finances..

StepChange helped me transition from unmanageable debt to a repayment programme which was life changing and a huge relief Reviewed on: 20th June 2025

Overwhelmed with debt, contacted stepchange ,they ca...

Overwhelmed with debt, contacted stepchange ,they calculated an affordable amount as a solution and I am now debt free! Excellent service would recommend anyone with the same problem to get in contact . Reviewed on: 20th June 2025

Step Change Helped Me to Clear My Debt

Step Change helped me to create a budget so I could see my income and outgoings clearly, enabling me to schedule a monthly repayment scheme that I was able to afford and, most importantly, stick to. Reviewed on: 19th June 2025

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