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StepChange: Debt Management reviews

4.96
Based on 11,163 reviews, last reviewed 22nd Sep 2024
100% decrease in 5 star reviews
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100% decrease in 1 star reviews
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Latest highest rating:

5

StepChange have helped immensely with my debt. StepChange have helped immensely with my debt. They have managed to get me into a manageable position with my finances within a short time by setting ... Read more Reviewed on: 22nd September 2024
Ryan M's avatar
Ryan M

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11163)

Sensible advice

5
I was given very simple and straightforward forms to complete, given very sensible and balanced advice. Reviewed on: 25th June 2024
softekcom's avatar
softekcom

The staff are excellent I’ve been with Stepchange.

5
The staff are excellent I’ve been with Stepchange. At least 15 years and are very helpful Reviewed on: 24th June 2024
Lorraine B's avatar
Lorraine B

Life saver ...

5
I've only just return from my father's funeral and let's just say if stepchange wasn't in my life I'll probably be the one in the ground now literally. They HELPED ME.if I don't sleep much now it's not because of the debt over my head .thanks stepchamge Reviewed on: 21st June 2024
Damaly Rose's avatar
Damaly Rose

Its an easy experience and the customer service peop...

4
Its an easy experience and the customer service people are understanding and friendly. Non judgemental. They do it all for you which takes away stress. Reviewed on: 20th June 2024
Dee H's avatar
Dee H

Very supportive

5
Very helpful and supportive every step of the way to becoming det free, can't thank you enough Reviewed on: 20th June 2024
Neill F's avatar
Neill F

Step change are really helpful & never make you feel...

5
Step change are really helpful & never make you feel judged. Are always friendly Reviewed on: 17th June 2024
Dee Liddle's avatar
Dee Liddle

Easy to discuss problems with .

5
Easy to discuss problems with . understanding staff will always listen to your issues and advise accordingly Reviewed on: 16th June 2024
Elton h's avatar
Elton h

StepChange changed my life

5
Following some critical changes and ending up on furlough during Covid, I found myself struggling with debt repayments. Ashamed and embarrassed, I didn’t know where to turn. They listened non-judgementally and put together a debt management plan. They supported me throughout the plan with regular updates and were always so easy to contact and talk to either by phone or email. I would recommend them to anybody who feels out of their depth with debt. I am now debt free and have been for almost a year, all thanks to StepChange. Reviewed on: 15th June 2024
Kate K's avatar
Kate K

StepChange saved me

5
6 years ago I had a debt of £45K and was at my wits end as the minimum payments to my creditors were just not eating into the debt and I could barely afford the payments. StepChange gave me back my life with an affordable monthly payment. Next month I will be debt free having paid off the lot. And yes I will be celebrating. Thank you StepChange. Reviewed on: 12th June 2024
Leon B's avatar
Leon B

Stepchange saved my life

5
Stepchange literally saved my life , I was in a really bad place and thought there was only one way out but they were mentioned to me by a company that I owed money too and I haven't looked back since. They gave me the reassurance and peace of mind that I hadn't had for some considerable time. Reviewed on: 11th June 2024
Tony N's avatar
Tony N

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