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StepChange: Debt Management reviews

4.96
Based on 11,164 reviews, last reviewed 9th Oct 2024
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Step Change Survey Advisors always helpful and do their best to answer any queries I have. They are very pleasant, polite and professional. Reviewed on: 9th October 2024
Jean Sceal's avatar
Jean Sceal

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11164)

DEBT CHANGE IS A CHARITY 100% Genuine and there to H...

5
DEBT CHANGE IS A CHARITY 100% Genuine and there to HELP YOU as they have for us as a famiky. When our card spending got out of control they really helped so much. We got our lives back under control with sincere Thanks to DebtChange ! Reviewed on: 27th June 2024

Sensible advice

5
I was given very simple and straightforward forms to complete, given very sensible and balanced advice. Reviewed on: 25th June 2024

The staff are excellent I’ve been with Stepchange.

5
The staff are excellent I’ve been with Stepchange. At least 15 years and are very helpful Reviewed on: 24th June 2024

Life saver ...

5
I've only just return from my father's funeral and let's just say if stepchange wasn't in my life I'll probably be the one in the ground now literally. They HELPED ME.if I don't sleep much now it's not because of the debt over my head .thanks stepchamge Reviewed on: 21st June 2024

Its an easy experience and the customer service peop...

4
Its an easy experience and the customer service people are understanding and friendly. Non judgemental. They do it all for you which takes away stress. Reviewed on: 20th June 2024

Very supportive

5
Very helpful and supportive every step of the way to becoming det free, can't thank you enough Reviewed on: 20th June 2024

Step change are really helpful & never make you feel...

5
Step change are really helpful & never make you feel judged. Are always friendly Reviewed on: 17th June 2024

Easy to discuss problems with .

5
Easy to discuss problems with . understanding staff will always listen to your issues and advise accordingly Reviewed on: 16th June 2024

StepChange changed my life

5
Following some critical changes and ending up on furlough during Covid, I found myself struggling with debt repayments. Ashamed and embarrassed, I didn’t know where to turn. They listened non-judgementally and put together a debt management plan. They supported me throughout the plan with regular updates and were always so easy to contact and talk to either by phone or email. I would recommend them to anybody who feels out of their depth with debt. I am now debt free and have been for almost a year, all thanks to StepChange. Reviewed on: 15th June 2024

StepChange saved me

5
6 years ago I had a debt of £45K and was at my wits end as the minimum payments to my creditors were just not eating into the debt and I could barely afford the payments. StepChange gave me back my life with an affordable monthly payment. Next month I will be debt free having paid off the lot. And yes I will be celebrating. Thank you StepChange. Reviewed on: 12th June 2024

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