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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14692 reviews)

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4.95

Based on 14,692 reviews, last reviewed 13th Jul 2025

169350% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Life changing decision to speak to step change Simply amazing. From the first point of contact to my last payment to become debit free they were there relentlessly for 5 years of my life. Life cha... Read more Reviewed on: 13th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14692)

Contacting Stepchange was the best move I've made si...

Contacting Stepchange was the best move I've made since getting stuck in a financial merry-go-round. Very friendly, understanding and helpful people at the end of the phone line. Reviewed on: 18th June 2025

They have been very helpful and very understanding.

They have been very helpful and very understanding. They helped me get my debt on track to clear it. Reviewed on: 18th June 2025

They really helped me out as I was struggling and I...

They really helped me out as I was struggling and I don’t know what to say to anyone l felt really ashamed to tell my own family of what happened to me and I went into debt and I don’t know how to deal with it. Stepchange really saved my life! Reviewed on: 18th June 2025

Step Change really helped me

I have found all my interactions with Step Change so helpful. The people I have spoken to have always been kind, compassionate and non-judgemental Reviewed on: 18th June 2025

I was feeling overwhelmed and emotional but the staf...

I was feeling overwhelmed and emotional but the staff made me feel at ease. Once the step was taken I then could breathe easier. It helped with my long term mental health. Thank you so much. Reviewed on: 18th June 2025

This service has been a life saver for me and has ta...

This service has been a life saver for me and has taken so much stress off of my shoulders. I've also recommended it to a few of my friends who have since used the service and agree it has been extremely helpful. Reviewed on: 18th June 2025

Brilliant service, professional people

Everything has gone well, the staff have been very helpful, never had any problems related to Stepchange services. If any issues have risen elsewhere, they have always been handled smoothly by Stepchange. Friendly, approachable professional people. Reviewed on: 18th June 2025

Lifesavers

I was at my wits end,I couldn't see a way out. Stepchange really helped me to sort out my finances and arranged repayments to my creditors without me having to interact with them. They've saved my life. Reviewed on: 18th June 2025

I couldn't have asked for better support.

I couldn't have asked for better support. I've been able to manage my debt in a way that felt free and without worry. I felt supported and educated on the steps I needed to take to pay off my debt. I was able to speak to someone who was helpful whenever I had questions. Made the burden of debt a lot easier to manage Reviewed on: 17th June 2025

Great company great help

I was in a difficult position and found step change, it was easy to join, easy to set up they were a life saver for me . Reviewed on: 17th June 2025

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