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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14675 reviews)

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4.95

Based on 14,675 reviews, last reviewed 3rd Jul 2025

168500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So helpful and supportive without any judgements So helpful and supportive without any judgements at all. Over many years and many calls, they literally could not have done more. Im so thankful for S... Read more Reviewed on: 3rd July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14675)

It helped me managed all my debts without stress!

It helped me managed all my debts without stress! It helped me find a better way of dealing with my financial problems. It’s a great charity that helps people without any charges! Reviewed on: 16th June 2025

Very helpful and always willing to talk to me when n...

Very helpful and always willing to talk to me when needed Reviewed on: 16th June 2025

Helped with my debit.

Helped with my debit. Customer service very good they explain exactly what you have to do and help you along the way if you need it. Reviewed on: 15th June 2025

I was extremely worried about my debt and how to han...

I was extremely worried about my debt and how to handle it ? Stepchange took all the worry out of my hands and have now made it easier for me to mange everything Reviewed on: 15th June 2025

So far I have had a good experience with Step Change.

So far I have had a good experience with Step Change. I find the customer service very good. I can now manage my finances better with my debt taken care off. I am glad I did go to Step Change for help in repaying my debt that is now affordable. Reviewed on: 15th June 2025

I was in bad place

I was in bad place financially and psychologically. They’ve really helped to get me all sorted again Reviewed on: 15th June 2025

Was very helpful @ non judgmental which helped us tr...

Was very helpful @ non judgmental which helped us tremendously! We were at very low point in our lives & there continued support has been a godsend Many Thanks Reviewed on: 15th June 2025

Stepchange has helped me to get on top of the large...

Stepchange has helped me to get on top of the large debt I incurred. It hasn't been 'simple' to get myself to this position but with the advice and guidance from Stepchange I've managed to get control by learning to be more frugal with managing money. Reviewed on: 14th June 2025

Never judgemental always helpful

Never judgemental always helpful Reviewed on: 14th June 2025

Friendly and very helpful.

Friendly and very helpful. Made the whole process so easy because they are so knowledgeable and are there to explain everything to you. Reviewed on: 14th June 2025

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