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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14690 reviews)

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4.95

Based on 14,690 reviews, last reviewed 12th Jul 2025

169250% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I had seen debt adverts for ages feeling scared but... I had seen debt adverts for ages feeling scared but knowing deep down I needed help. I knew I needed to do something when I started taking out cash on... Read more Reviewed on: 12th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14690)

StepChange removes all the worry of repaying debts.

StepChange removes all the worry of repaying debts. Based on my income and commitments, the Debt Management Plan they put together for me was perfect. They liaised with all of my creditors on my behalf, which stopped all of the harassing calls and letters, and took all the stress out of my situation. My DMP is going well, and my debts are reducing. I can see light at the end of the tunnel. I would recommend StepChange to anyone. Reviewed on: 20th June 2025

Rescued me

I got into debt and tried to pay it off but my outgoings began to outstrip my incoming. I was losing sleep and stressed out every time the post arrived. I saw stepchange and they helped me with everything - they got me a cooling off period whilst they sorted out my finances. The system allows for me to up my payments if I am in a position to do so which gives me the autonomy to manage with background support from experts. I am now 4 years in and will be debt free in the next 2 years which is a huge weight off my shoulders. Reviewed on: 20th June 2025

StepChange helped me regain control of my finances..

StepChange helped me transition from unmanageable debt to a repayment programme which was life changing and a huge relief Reviewed on: 20th June 2025

Overwhelmed with debt, contacted stepchange ,they ca...

Overwhelmed with debt, contacted stepchange ,they calculated an affordable amount as a solution and I am now debt free! Excellent service would recommend anyone with the same problem to get in contact . Reviewed on: 20th June 2025

Step Change Helped Me to Clear My Debt

Step Change helped me to create a budget so I could see my income and outgoings clearly, enabling me to schedule a monthly repayment scheme that I was able to afford and, most importantly, stick to. Reviewed on: 19th June 2025

Step Change are life savers.

Step Change are life savers. When you get into a financial mess that's encouraged by the greedy banks, that leave you in such a state that you feel you are a failure and no future. They are truly a light at the end of the tunnel and stop the wolves from the door and give you breathing room and help to go over your finances to get you back on your feet and start living again. I can honestly say they saved my life when I felt I had nothing left to live for and helped my family to get on with our lives. If you find yourself in the quicksand of finances, seek help and don't let the worry and threats drag you down. One phone call will change your life for the better. Reviewed on: 19th June 2025

Step change has made a huge difference to me.

Step change has made a huge difference to me. After my divorce I felt so out of control with my finances. Despite being lucky enough to be in a well paid job we'd accumulated debts over the years having had our 3 children young and periods of redundancy and very low income at the even the children were young. I was struggling to make my payments each month and was paying so much interest that the debts just kept spiralling out of control. I felt ashamed and dreaded every brown letter. I was too embarrassed to tell anyone and it affected my mental health. I didn't think stepchange would be able to help because I had a good salary. I was terrified they'd make me take an IVA. When I actually plucked up the courage to call them for advice I wished I'd done it years ago. The advisor was so kind, understanding and non judgemental. It was a huge relief. I'm now on a DMP and can see slowly but surely my debts are reducing. If you are worried about debt get in touch with them as soon as you can Reviewed on: 19th June 2025

StepChange has been a life saver for me, really easy...

StepChange has been a life saver for me, really easy to use and helpful in helping me get rid of my debts. I just wish I had found them sooner Reviewed on: 18th June 2025

Contacting Stepchange was the best move I've made si...

Contacting Stepchange was the best move I've made since getting stuck in a financial merry-go-round. Very friendly, understanding and helpful people at the end of the phone line. Reviewed on: 18th June 2025

They have been very helpful and very understanding.

They have been very helpful and very understanding. They helped me get my debt on track to clear it. Reviewed on: 18th June 2025

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