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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11168 reviews)

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4.96

Based on 11,168 reviews, last reviewed 22nd Apr 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended Very positive experience, extremely helpful staff, helped every step of the way with my DMP, highly recommended to anyone who needs help can't praise ... Read more Reviewed on: 16th March 2025

Latest lowest rating:

1

Poor advice My husband found himself in difficulty following a gambling addiction that he had used a credit card for along with maxing out his overdraft. We went ... Read more Reviewed on: 22nd April 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11168)

Review of the StepChange, Debt Management:

Saved me from a life of worry

From the word go, Step Change, changed my future, a future that was destined to be a continual worry. Reviewed on: 22nd July 2021

Syper helpful

Stepchange were really helpful with setting up a debt management plan for me. Everything was online (out of choice) and it was really simple. Reviewed on: 24th May 2024

Amazing Company.

Amazing Company. helped me get out of debt with their amazing customer service and expertise in all things debt related. Reviewed on: 24th May 2024

i didnt have any hope to move forwrd but stepchange...

i didnt have any hope to move forwrd but stepchange open the road for me and my children to walk. Reviewed on: 24th May 2024

Step change are friendly, knowledgeable and easy to...

Step change are friendly, knowledgeable and easy to interact with. I’m now in a much more comfortable position with monthly portions and don’t need to worry about being able to afford essentials with the budget we have in place Reviewed on: 24th May 2024

Having previously worked as a family support worker...

Having previously worked as a family support worker I have signposted many families who found themselves in debt to this service. The care and advise provided was really supportive & helped so many families who otherwise would have been helpless. Reviewed on: 24th May 2024

The best thing I ever did was to contact them.

The best thing I ever did was to contact them. My life is so much happier now, knowing I haven't got to worry about how I'm going to pay my bills. Their customer service is A*, very friendly, don't judge you. Made me feel relaxed instead of being.nerves. forms are easy to fill in. Reviewed on: 24th May 2024

Helpful Organisation

I used to work with people who had barriers to employment and often they would have debt problems. Whenever I approached StepChange for assistance they were respectful, efficient and found solutions giving my clients peace of mind for the first time often in a long time allowing them to move forward to a better quality of life. Reviewed on: 24th May 2024

Incredibly helpful and supportive.

Incredibly helpful and supportive. Really simple process. Reviewed on: 24th May 2024

Expert, friendly and professional.

Expert, friendly and professional. Reviewed on: 24th May 2024

Stepchange have Made such a difference to my life.

Stepchange have Made such a difference to my life. I feel like I can finally live whilst paying off my debts. they have also been very understanding when I’ve had life changes and helped me adjust my debt managenent plan accordingly . Thank you stepchange Reviewed on: 24th May 2024

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