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StepChange: Debt Management reviews

4.96
Based on 11,167 reviews, last reviewed 16th Mar 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Recommended Very positive experience, extremely helpful staff, helped every step of the way with my DMP, highly recommended to anyone who needs help can't praise ... Read more Reviewed on: 16th March 2025
Jason c's avatar
Jason c

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11167)

Practical, hand-on and comprehensive help

5
Practical, hand-on and comprehensive help Reviewed on: 26th May 2024

Stress free

5
Stress free I now feel relaxed and not pressured by dept Reviewed on: 25th May 2024

It has taken my anxiety away and can open my mail wi...

5
It has taken my anxiety away and can open my mail without worrying now Reviewed on: 25th May 2024

Very helpful staff who made talking about a very dif...

5
Very helpful staff who made talking about a very difficult situation easy Reviewed on: 25th May 2024

Stepchange saved my house!

5
Stepchange set up my dmp, contacted all creditors to arrange payment, so that I didn’t have to sell my house or declare bankruptcy, so if you have debt problems, CALL THEM FIRST! Highly recommended Reviewed on: 25th May 2024

I was drowning in debt.

5
I was drowning in debt and my life was becoming unbearable. I needed an answer to my problems and Stepchange were the answer. From my very first contact with them, they have been totally professional, sympathetic and helpful. They have helped me turn my life around and I would recommend them to anyone who has any type of debt problems. Reviewed on: 25th May 2024

Finding debt freedom.

5
I fell into serious debt as the result of what someone else did. It was a real shock as i like to keep up to date and pay my accounts as soon as they fall due. Then I was not able to do that. Initially I found a company to manage payments but it cost me. Then I discovered StepChange. They stood as a buffer between me and my debtors. I sorted out how much I could afford to pay to my creditors and they sorted out the payments. There were no more phone calls from my debtors and I was able to have a more peaceful life. It took years, but at last, I made the final payment and my debtors were all satisfied. StepChange helped considerably in that I did not have to approach my debtors. I was always honest with StepChange and they certainly did their best for me. It is wonderful to know that my debts are now cleared and I don't have debts hanging over my head any more. I just wish I had found StepChange sooner than I did. Reviewed on: 25th May 2024

Step change is a fantastic service helping people fe...

5
Step change is a fantastic service helping people feel hope in desperate times. Reviewed on: 25th May 2024

Excellent service, deal with everything for you and...

5
Excellent service, deal with everything for you and take away all the stress and woy Reviewed on: 25th May 2024

Syper helpful

5
Stepchange were really helpful with setting up a debt management plan for me. Everything was online (out of choice) and it was really simple. Reviewed on: 24th May 2024

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